Gucci Pooch

What a horrible experience! Imagine, taking your two dogs to the groomers, and having them both come home with injuries. That’s right, not one, but two dogs. The worst part is, Gucci Pooch didn’t even notify me of the injuries, they just smiled and returned my dogs, and happily accepted my 20% tip. Later that day I discovered the injuries displayed on the attached photos. The next day I had to take my smaller Morkie to the vet. She ended up on pain medication and antibiotics, and the Vet was considering staple stitching but felt it would be too painful for her. The veterinary expects recovery will take about two weeks. I’m very disappointed Gucci Pooch did not disclose this incident to me – probably hoping I wouldn’t notice. I do not recommend Gucci Pooch.

We've taken our Yorkie to Gucci Pooch twice now and both experiences have been wonderful! Kristen is so sweet with our little girl! Scheduling has been easy and pricing is reasonable. We would definitely recommend Gucci Pooch to anyone looking for a groomer in the SE Boise area. Love that they text a photo to you! 🙂

I just visited Goochi Pooch and met Julie. Julie is new to the area and has groomed dogs for 30 years. She was amazing with Enzo. He has never looked better. I would highly recommend them and ask for Julie. You won’t be disappointed! Thank you again for making my nervous dog feel comfortable.

They cut a part of my dog's ear off! First, what they described as a "nick" to Ruby's ear was much more - this was not a cut of the skin one might receive while shaving. A chunk of her ear was actually cut off. I've been told that this chunk will not grow back. Second, they did not inform me until after I had paid and was walking out the door. Their only advice? Keep an eye on the bleeding and use Neosporin. To add insult to injury, Ruby's heiny was shaved and the hair on the right side of her face and body is up to an inch longer than the left side in many places. It was a total hack job.

**Dog owners beware.** If I could give zero stars, I would. I booked an appointment via text after calling the number listed on Google. The appointment was confirmed for April 17 at 12:30 PM for both of my dogs. When I arrived on time, there was no receptionist or staff to greet me—just an unorganized front area. After waiting a few minutes, a man came out and asked if he could help me. I explained that I had an appointment, and he questioned whether I was at the right place. After confirming the address, he told me they were fully booked for the day and had no record of my appointment. He offered no apology, no empathy—just told me to come back another day. I had driven over 30 minutes to get there, and the entire experience was disappointing. The business appeared disorganized and unprofessional. If this is how they treat pet owners, I wouldn’t feel comfortable leaving my dogs in their care. *See attached screenshot of the appointment confirmation.*

Gucci Pooch was awesome! They were able to get our sweet Bo in and out. They totally nailed his haircut (trimming all the right places without totally losing his beautiful coat). He is so happy, smells great, and came out with a cute little tie! We will definitely be coming back again.

I LOVE this groomer!!! She is so nice and really treats my puppy well. He actually gets excited to go to the groomer. They do a nice haircut, brushed his teeth and filed his nails. So happy!