Tailchasers Pet Care

Lengthy review but I promise it’s worth it, especially if you have a nervous/anxious pup. I moved to the area about 3 months ago & if you’ve ever moved with a dog- you know it’s just as much as a transition for them as it yourself. I have a dog who was a pandemic pup who I raised in the rural south & I was pretty nervous about moving him up to a metropolitan area. I knew finding him a daycare was going to be quintessential for his success. I wasn’t sure how he would take to it, but I’m happy to report that it has been an amazing experience. What I have loved about Tailchasers is that they originally listened to my concerns about his anxiety and skepticism for new scenarios. Their daily routine has proven to be helpful for my dog & I can tell that Sarah, Allison, Diane and the rest of the staff really care about the dogs entrusted to their care. Their daily report cards are fun bonus to the day and the biggest factor of all: my dog loves being there. So much so, he would run to Tailchasers from my house if I’d let him. He went from being so nervous to even go in the front door to being filled with excitement once we arrive in the parking lot. I’m super grateful to have found a place that I feel safe and confident bringing my dog to.

Tailchasers did cat-sitting visits for our two kitties while we were away for a week vacation. They went above and beyond and made sure to wash their bowls and give them play time and deal with their skittish/picky eating habits. The cats were well fed and happy when we got back! I loved how easy it was to organize and input all the pet information on the portal and keep it updated. I didn't have to worry about leaving notes all over my house. Their online scheduling was also very straightforward and customer service was very responsive when we had to change some dates. Overall was very low hassle and gave us lots of peace of mind! Especially the pet photos they take like the one attached.

New to the area and have been using Tailchasers for my big guy Aug. Our dog walker, Kat, has been amazing! We have been able to feel super at ease with Augie in such good hands. We are so glad to have found Tailchasers 🙂

UPDATE: We've now been with Tailchasers for nearly a year and it's still 5 stars! Since the review was first posted, we've also used their pet sitting services. Each time, whether a weekly visit/walk or pet-sitting over a few days, the level of care and communication from Leslie and the TC team is above and beyond. And our pups are super happy with her and their visits together. 🙂 === We started with Tailchasers recently to help with weekly walks/at-home visits with our two pups (our previous walker with a different service was closing down her business). The process to get information on their services, then schedule a meet & greet with our assigned walker and officially start services was super smooth. We had an intro call with Phalycia, where she was extremely friendly and thorough. We then had some follow-up emails with her and Randa (TC owner) to get a few more of our questions answered and then schedule the meet & greet with Leslie, our assigned walker. It all went so well and smooth. The first walk/visit with our boys was great. Leslie posted so many adorable pics in the post-visit report. I also like that you can see the route they walked. That's super helpful! We plan to use their pet care services for when we travel, too. We look forward to working with Tailchasers and being a client of theirs for many years to come.

Last weekend I used Tailchasers for the first time and cat sitter Leslie was awesome! She came to my house multiple times a day to care for 4 cats and she was there at the time she said she would be there. I know this bc at the end of each visit she sent me a 'report card' on each cat which included specific details about what was being fed to each cat and included multiple photos of each one. She even spent time working on building friendships with the more skittish cats. I've very happy with my experience with Tailchasers. I will definitely use them again!

Stop searching for other lodges, stop taking your furry animals to any other lodges… go to Tailchasers. I am a dog momma who gets incredibly nervous any time she has to leave her dogs and I haven’t felt comfortable leaving my dogs anywhere until I came across Tailchasers. The staff is so so so sweet, friendly and accommodating. They send you pictures of your dogs when you’re boarding with them and it’s one less stress for you because you can see how happy and un-stressed they are. Thank you Tailchasers!!! Will be coming back for years to come.

Tailchasers is wonderful! Unlike most other pet resorts, every single staff member to a "T" maintains a super calm demeanor, takes as long as they and your dog need to acquaint, and mutually respects every interaction with your pet family. Training services are available (and awesomely effective). Cleanliness is second to none. Top choice!!!