PetSuites Arlington Heights

This place is very unprofesional,. I used to leave my two dogs at least once a week. One day my dog throw up a big piece of plastic and has diarrhea for a week (see picture). I wanted to give an opportunity because maybe it was a mistake but the last time when I picked them up the employee literally throw the dogs on me without making sure it was safe to do it. Definitely this is the last time I let them and I found a more professional place.

I am so glad I found Pet Suites for my Baby Bear. I rescued him in February and he was a shy little guy and not sure of many things, to be expected as a new rescue. Since he started coming here to doggie daycare, he is now Mr. Social Bee. He loves coming here and I love it too!! I just picked Bear up today from his 1st boarding experience, and he came out wagging his tail and super happy! Every time I come here the dogs come in wagging their tails and do the same leaving. The staff is Amazing and are true animal lovers! Two of my most favorite things are the video cams and the outside play area w/pools. I had visited 2 other places prior to picking Pet Suites and I am so glad I choose Pet Suites!!! Thank you for all that you do and I am very grateful to have found you.

Hello. There is a cat that needed to be boarded for just a day while things were getting worked on at their apartment. All paperwork given and up to date on everything. He is a lukemia cat. They are not educated enough to know what that it saying it is "airborne". After being verified from the shelter adopted from. Plus verified infromation from a vet clinic they still sent him home. If you do not understand the medical conditions that are this simple then maybe you shouldn't be boarding cats. Attached is a picture from veterinarian medical book from the vet clinic. Very disappointed. Do not recommend. Please educate yourself on the animals you board.

Great stay for my dog and cat at PetSuites while my wife and I were on vacation. They keep you updated with their "pawgress" reports on how your pets are doing. They also provide you with pictures of your pets during their stay. Staff is always friendly and accommodating to your pets specific needs. Would recommend to anyone that needs pet boarding or just daycare in general.

My dog was there for a full week, I booked grooming services on the day that I dropped her off. I received a text message (on the day that I was scheduled to pick her up) stating that the groomer did not come in to work, so no grooming would be done. I ended up extending her stay by one day, and requested a bath…. I picked her up unbathed and no record that she was supposed to have a bath on that day. She smelled like she had been laying in urine. I am completely disgusted and disappointed - I will not be returning.

What a great place! My dog stayed for a few days while I was out of town. After a previous bad experience at a different facility, I was super nervous to leave him. But he had a blast! I got daily updates and pictures and came back a tired, happy boy! So many thanks! We will be back!

I love this place!!! The staff is super friendly and so caring! All of the staff is awesome, sometimes you just want to stay and talk with them for hours! Very clean and spacious facilities as well. I was so nervous when taking a weekend trip and leaving my pup there, I had upgraded him to the luxury suite to make sure he would be comfortable. When I was dropping him off the staff told me there was a live web cam!!! So I can check on him if I missed him too much. 110/10, I recommend them highly!!!!!