Happy Tails Resort and Spa
Happy Tails Resort and Spa in Columbia is a dedicated pet care facility known for its exceptional service and attentive staff. They cater to pets with special needs, ensuring each animal receives personalized care. The grooming services are particularly noteworthy, with Ray and Julie's expertise and modern techniques making pets look and feel their best. Their knowledge extends to offering valuable advice on pet care products.
While the majority of experiences are positive, there have been instances of scheduling issues and communication lapses. However, their commitment to pet welfare and the overall quality of care they provide make Happy Tails a reliable choice for pet owners seeking a safe and nurturing environment for their furry companions.
Features and services of Happy Tails Resort and Spa
- Wheelchair accessible parking lot
Happy Tails Resort and Spa is in position 16 out of 17 in dog boarding in Columbia
Customer Reviews
Happy Tails Resort and Spa has a rating of 4.6 out of 5 based on over 37 reviews on Google
I can’t say how thankful I am for them!! They do such a wonderful job with my baby. I have a senior girl who is on seizure medicine and requires some extra attention. Many kennels won’t take her due to being on medicine and having extra needs. They have consistently met me and her with kindness each time. Which means more to me than anything as anxious as I get to leave my old girl. They are quick to respond when I check on her when I am gone. And even go out of their way to make sure my girl eats she’s very picky and spoiled. Georgia loves you guys and I am so thankful to have a safe space for my girl when I go out of town. I picked her up from a 4 day stay today and she just kept looking at ray and going back to him after greeting me. Georgia can’t wait to see you again soon. 💕
I have been looking for a puppy for quite a while. When I heard about Happy Tales, I went to there website and found my puppy in less than 24 hours. Brianna was great! There prices are great! There follow up is great! I strongly recommend.
Ray and Julie are fantastic groomers that always make our standard poodles look absolutely fantastic. Their business is immaculate and they very clearly love dogs. You can tell that they take good care of the pups when they are there and want them to feel comfortable with the whole grooming process. Ray and Julie also are up on all the latest techniques and styles with grooming, especially with poodle and doodle hair. They also always have good advice on food and other products to help care for fur-babies.
Ray and Julie are the best. I live in Utah now but ask them for an appt any chance I get when back in SC. Your pet is in excellent hands with them, and they are very knowledgeable and helpful to pet owners as well!
WOWZA!!! Ray and Julie are the best! They have always given great care to my dog but recently I’ve been a little high maintenance. I had a reservation for one dog for an upcoming vacation but had to move my boarding date up bc of a family emergency. Not only did I have to move the date up but I also had to add a second dog to my reservation. The 2nd dog ended up having a few issues while at Happy Tails. Ray and Julie handled the situation like true professionals. They gave me piece of mind knowing that my pups were getting the best possible care. Happy Tails is worth every penny and more!
After calling 12 days in advance and playing phone tag for an appointment (which I confirmed 3 times via text message) I arrived at my appointment time to a locked door and rang and knocked twice. After waiting 50 minutes and returning I was told I missed my appointment time and I would not be accommodated nor booked for another time and needed to leave. Since they’re often booked 2 weeks in advance, by being told to make another appointment it put me 4 weeks away from when I originally called and they could NOT have cared less. Even worse was being treated with such disrespect after contacting them about being told to leave. My neighbors have had similar experiences. -While Happy Tails may have a good reputation as groomers they have a horrible reputation for how they treat their human customers.
Happy Tails is so amazing, the staff are super supportive and nice. And they love all pet like their own.
Information about Happy Tails Resort and Spa
Address
Happy Tails Resort and Spa is located at 3922 Rosewood Dr, Columbia, SC 29205, United States
Phone
The phone number of Happy Tails Resort and Spa is +1 803-521-1497
Website
The website of Happy Tails Resort and Spa is: happytailsresortandspa.com
Business Hours
Monday: 8 AM – 6 PM
Tuesday: 8 AM – 6 PM
Wednesday: 8 AM – 6 PM
Thursday: 8 AM – 6 PM
Friday: 8 AM – 6 PM
Saturday: Closed
Sunday: Closed
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