Erlanger Pet Resort & Day Spa
Erlanger Pet Resort & Day Spa offers a range of services for pets, including boarding, grooming, and daycare. The staff is known for their friendliness and professionalism, often going above and beyond to ensure pets are comfortable and well-cared for. However, the facility has faced criticism for its policy on certain dog breeds, which some find outdated and discriminatory. Despite this, many clients appreciate the personalized attention and the convenience of the on-site vet clinic.
The grooming services are particularly praised for their quality, with attention to detail and a focus on pet comfort. The facility's design, however, could be improved with better flooring to accommodate older or less mobile pets. Overall, Erlanger Pet Resort & Day Spa provides a dedicated and caring environment for pets, with a few areas that could be addressed to enhance the experience for all guests.
Features and services of Erlanger Pet Resort & Day Spa
- Identifies as women-owned
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Erlanger Pet Resort & Day Spa is in position 4 out of 5 in dog boarding in Erlanger
Customer Reviews
Erlanger Pet Resort & Day Spa has a rating of 4.4 out of 5 based on over 93 reviews on Google
Really disappointing to see a place like this feeding into tired, harmful stereotypes. Refusing daycare services to bully breeds isn’t just outdated—it’s discriminatory. Shame on these so-called "dog people" for turning their backs on some of the most loving dogs out there. Gross. Do better.
It was my first time boarding my dog and I was so nervous due to him being smaller and more reactive, the staff here quickly and efficiently responded to emails of all my questions and concerns. The staff is also so friendly and even found special tricks to get my dog to eat when he wouldn’t! You can tell everyone there enjoys their job which is rare now. El Chapo and I will be returning!!
We adopted Layla a few months ago and it was time for a beauty treatment (grooming). I was very happy with the finished product. Christine followed my requests for scissoring vs clippers. I saw nothing that I was unhappy with. My only concern is how loud it was when entering the facility. It was apparent that Layla was stressing. She really doesn’t care for other dogs. Not sure if this issue can be addressed other than using a stand alone groomer shop next time.
We lived in Erlanger for 4 years and our two pups stayed at Erlanger Pet Resort/Day Spa a variety of times. The staff have always been professional and helpful. We really appreciated that they would send pics while we were away. Not always, but occasionally. We also liked that the vet clinic was right next door. Particularly because our dogs both had knee surgeries. As they got older, they had a much harder time navigating the slippery floor in the lobby and to the kennels so we boarded them less frequently. I'll never understand why these facilities do not place gripper mats on the floor. The groomers always did a nice job and having been a groomer, I can understand the time and effort it takes to groom larger dogs. That said, the prices felt a bit steep and so we cut back on this as well.
This place and the Employees absolutely love animals and it shows!! My Snoopy comes here to get groomed by Christina and she’s wonderful. I was waiting in the parking lot and the doggy daycare team was outside with the dogs. A large dog jumped stood up on its back legs to hug the worker and she lovingly holds on and loves this dog back. It warmed my heart to see!!! See the pic I took.
The entire staff is awesome! They love the dogs and take extra great care of them. My puppy is never excited to get in and out of the car unless we tell him we are taking him to daycare. When we arrive he pulls me to the door he is so excited!
I have been bringing my mini Schnauzer to this resort for grooming for about 4 years now. I've tried three other groomers and this one is the best, by far! Miniature schnauzers are known to matte pretty easily and must be brushed all the time. I can tell this groomer takes her time to cut his fur. Cleans his face, eyes, ears, tail, and rear. He always smells great when he comes home. They even let me drop off before work and pick him back up after if needed. (Although if you pet is not vetted for the daycare, they would be in a crate until you pick them up.) Love this place! We even moved 45 minutes away and I still take the time to bring him here.
Information about Erlanger Pet Resort & Day Spa
Address
Erlanger Pet Resort & Day Spa is located at 3404 Dixie Hwy, Erlanger, KY 41018, United States
Phone
The phone number of Erlanger Pet Resort & Day Spa is +1 859-727-3940
Website
The website of Erlanger Pet Resort & Day Spa is: erlangerpetresort.com
Business Hours
Monday: 06:30–18:00
Tuesday: 06:30–18:00
Wednesday: 06:30–18:00
Thursday: 06:30–18:00
Friday: 06:30–18:00
Saturday: 06:30–18:00
Sunday: 06:30–18:00