Happy Tails Country Club East

Want your furry baby loved as much as you do? Happy Tails is it! Amazing, caring people and dogs always actively playing with each other and humans. Ours drags me in as he can’t get there fast enough. So grateful.

I have read the bad reviews for this place and they are insane, i have sent my dogs to this place for couple years. They always take care of my dogs and my dogs are always so excited to go here to the point they don’t say goodbye. Also be timely when picking up your dog I feel like that’s fair bc they are like children, and for them to take time and so interviews to make sure your dog is safe is awesome. The bad reviews on here are Karen’s, don’t take your dog anywhere else bc I know I won’t.

I like to be fair, honest and thorough. I honestly feel this establishment has the rudest and most inefficient staff. I made an appointment to bring our 11 month old puppy over for his "trial play time" at 9:30am.. I explained I had an appointment back in town at 10am, so if I could do all the necessary paperwork ahead as to not be late. I sent the dogs records days before. I was up , in the car with Ryder and ready and I AGAIN called to ask what could be done in advance to speed up drop off. It was relayed to me by Aaron, that I would have to wait around to be sure he "got along" (not my first rodeo with these places) however, I indicated there was no time for this today , the gal who made the appointment never spoke of this and that I was not happy as I was halfway there, had a dog in my car and of course couldn't exactly bring him to next appointment with my doctor. At which time I was asked to perhaps "find another place to take my dog" WOW! So no apology for THEIR phone agent who gave me wrong information, that failed to tell me about the acclimation time needed to be spent, as well as a rude dismissal by Aaron. If this is how they treat the humans I can't even imagine how they treat the dogs!! This is NOT a Happy Tale.

I can't recommend this place enough. I have brought my dog Annabelle here several times through the last few years for boarding when we leave on a trip. She is quite an independent spirit and I know doesn't really ENJOY group play much but it seems like the staff knows how to accommodate to her personality. I like knowing that she's not just dumped in a crate all day because she's also a very active dog. I would love if I could get more photos or videos of her during the day but I get it, and I'm still very pleased with picking up a happy, smiley dog at the end of her stay. Can't ask for more.

Fred LOVES going to Happy Tails each week. The staff treat him with much love and care. Can't wait for him to be able to return, after Hurricane Helene ripped through our area! Ya'll are the best! Nancy & Tony

From an experience management / anxious puppy-parent perspective, there's definitely more they could have done at Happy Tails. They took the pup with no introduction and left me out front and I was told I couldn't view the area even though I was 50+ yards away, dog area was blocked off and there were no signs. I was only given a phone video of the area by the rude interviewer. We immediately went to a different daycare and we're much more impressed

My dog Bree hangs out at Happy Tails for daycare several days a week. The staff treat Bree like she is one of their own.