PetSuites Mason
PetSuites Mason stands out as a high-quality pet boarding and daycare facility, where a compassionate and attentive staff ensures every furry guest receives personalized care. Their well-structured programs cater to diverse needs, from playful puppies to pets requiring one-on-one attention, fostering socialization and enrichment in a safe, clean environment.
The facility excels in creating a welcoming atmosphere, combining indoor and outdoor play spaces tailored to different breeds and temperaments. Additional perks like a user-friendly app for monitoring and payments, along with special events, enhance the experience. Their commitment to flexibility and affordability makes them a trusted choice for pet owners seeking both convenience and peace of mind.
Features and services of PetSuites Mason
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
PetSuites Mason is in position 2 out of 3 in dog boarding in Mason
Customer Reviews
PetSuites Mason has a rating of 4.6 out of 5 based on over 186 reviews on Google
Our puppy Chowder couldn’t be more excited to come in and see all of his human and puppy friends at Mason PetSuites! They have an extremely friendly and caring staff. I highly recommend this company for all of your boarding and/or daycare needs!
I can’t say enough good about this place. They are terrific. My Benny is 6 months old and has been going here since 3 months. He just graduated from puppy day care to run with the bigger dogs. He loves it here. Can never wait to get in the door in the morning. They take great care of your pet, they have special events and treats for them you can sign them up for. The groomer and the trainers are fantastic. Plus it’s very affordable. I’d much rather have my little guy here having as good time with all of his fur friends than at home crated until i get home from work. I’m going to retire in a year and even after retirement i plan on bringing Benny a couple days a week to play and see all of his human and fur buddies. Thanks for all you do.
Had a great experience with PetSuites Mason! The staff is friendly and you can tell they really care about the dogs. The place is clean, well run, and my dogs always come home happy and tired. I feel comfortable leaving them here. Definitely recommend!!
Piper always has a great time when she stays at PetSuites Mason! The staff there is very friendly and you can tell they really love our baby girl! She’s worn out from all the play time and I think she misses all of her new friends.
Amazing kennel that offers indoor and outdoor play! Our two huskies love this location and all of the staff are super friendly and knowledgeable. The online app is a great feature to add payment and check in on our pups when we are away. They also offer different types of boarding and play time for pets that do not get along with other animals. Although our two huskies are well socialized, our first husky (who has since passed) was adopted and did not get along with other pets. We had a hard time finding a place to board her where they offered one on one play time and wish we found this place sooner!! Absolutely could not recommend this place more to pet owners.
Terribly rude staff. I was hung up on by an employee and then the manager was extremally rude, not accommodating, was constantly interrupting me and talking over me. On top of this, the lobby hours are constantly changing. They're allowing drop offs for one service but not others even though it is the same day. This place is a money grab, they don't actually care about your pets. They also don't have staff overnight, so if your pet needs medication through the night, they will not receive it on time. Editing for responding: Hours have changed. We used to be able to pick them up until 7pm on the weekends. It's now 5pm. So blatant lie. You're allowing drop offs for daycare on Thanksgiving day but not boarding, therefore people have to pay for Wednesday night, hence why I said money grab and you don't actually care about the pets. The manager also refused to provide me with requested information.
My female Rottweiler has not only flourished since she began going to Mason Pet Suites , she has slimmed down ( yes I know she needed it). She has made " dog friends," I am still in shock at how social she has become. This facility creates such a welcoming and positive atmosphere for our fur babies. I am so grateful. Thank to the entire staff.
Information about PetSuites Mason
Address
PetSuites Mason is located at 2690 Water Park Dr, Mason, OH 45040, United States
Phone
The phone number of PetSuites Mason is +1 513-597-1002
Website
The website of PetSuites Mason is: mason.petsuitesofamerica.com
Business Hours
Monday: 06:30–19:00
Tuesday: 06:30–19:00
Wednesday: 06:30–19:00
Thursday: 06:30–19:00
Friday: 06:30–19:00
Saturday: 07:00–17:00
Sunday: 12:00–17:00
Popular Times
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