The Crate Escape

Our 2 shibas, Menchi (13) and 千尋 [Chihiro] (1) have been coming here since the moment they were eligible to. The owner, Scott, started at the Plainfield location with Menchi and we moved to Naperville with him because he and his team are just that awesome. Every dog gets love on their social media, even our senior Shiba, Menchi. One of the biggest concerns I had was him attending daycare with Menchi's conditions but the whole team here was on top of things. He always gets his medicine, he's always treated with it, and most importantly, when he hears the words daycare and Scott followed by the car... He does his famous Shiba scream in absolute excitement. Even at his age he gets so excited to come here. Our younger dog loves to photo bomb, and has that puppy energy, enough to do runs several miles long. She comes home pooped, and learns excellent manners from daycare. The communication with Scott has been to notch. He somehow manages to keep everything straight for all the dogs, even down to who gets along with whom for playtime. We could not be happier with this team. I cannot thank them enough.

I'd scheduled my dog for a meet and greet and unbeknownst to me, it was a busy weekend. Scott, having read my notes about my dog, called and suggested another day would be better for her as an introduction back to day care, he didn't want her to be overwhelmed. I appreciated the thoughtfulness and concern for what would be best for my girl. She ended up having a great day and I appreciated the updates on her. I'm pleased with my experience and eager to send her back soon!

My dog, Chip, is often extremely wary of strangers and other dogs, but at The Crate Escape he is totally set at ease. He can be loud and difficult at times, but the staff is very supportive, patient, and helpful. Chip is always genuinely eager to enter the facility to see his human and furry friends! Sometimes Renee even sends photo/video updates and it’s awesome to see him happy and having fun. I cannot say enough great things about The Crate Escape! Fantastic staff and it’s such a wonderful space. Renee, Scott, and the other staff are amazing. They are so friendly, and they truly love your dog. Thank you for all that you guys do and for providing such fantastic care!!!

I Cannot say enough Great things about this daycare! My puppy absolutely loves coming and is in love with the staff! They take such good care of her and send the cutest videos of her playing with her friends! Renee and her team are so kind, flexible, and responsive! I would highly recommend this daycare to everyone!!!!

I boarded both of my Golden Retrievers at Crate Escape for 12 days. They were referred to me by staff at my vet office. Renee and her staff were wonderful. They shared videos with me and updated how my dogs were doing. It was great that while my dogs were boarded they also had doggy daycare. I would highly recommend using Crate Escape for boarding and daycare!

My dog LOVES coming here! I have a 1.5 year old whippet mix, so she has lots of energy. Renee and her staff worked with my puppy the very first day to figure out which other dogs have similar play styles. She sent videos during the first day so I could rest assured my puppy was okay. I hear things about other daycares where dogs develop bad habits, but these guys reinforce good behavior. My puppy now has two "best friends" and she is so happy being there. I can't even tell you how beneficial this has been for my dog! (And me!)

I have been so grateful for the service I received from the Crate Escape owner, Renee. She helped me handle a family emergency by taking my dogs at the last minute (thank goodness they had room). She eases my concerns with photos and pictures of my puppies. No one likes to have board their dogs but Crate Escape has made it a very positive experience. And when I pick up the dogs they don't seem the least bit stressed. I'm so happy to have found them!