Biscuits & Bath - Midtown West

Biscuits & Bath Midtown West location is outstanding. I have three dogs and the staff there has helped make our lives better. Our youngest pup is high energy and goes to daycare every weekday. She thinks that Biscuits & Bath is her home and she just sleeps at our place at night. Her tail wags endlessly as soon as we get to the door. The manager, Sierra, is incredible. She goes above and beyond daily to help socialize our youngest pup. She is caring, kind, supportive, and knowledgeable. Frankly, we couldn’t do it without her and her wonderful team. Sierra checks in with us regularly and does whatever she can to make sure all of our needs are met. If you have a dog in the area, there is no place better than Biscuits & Bath. We are so lucky to have Sierra and the team.

Never send your love one for grooming at this place. They don’t care and do not follow your directions!!! Took my dog for grooming today. Showed the groomer a picture of wanted style and was asked to text her the picture (which I did). She confirmed that she will follow my instructions. You can see the outcome. No connection between the requested style to the outcome. The representative claimed the groomer did a good job. Either he is blind, Trump, or does not know what grooming means. Again, do not take you dog and leave them in their hands!!! Brown Cavapoo picture is the requested, before and after pictures are included.

We were a little worried about the deshedding before hand as if done improperly with double coat dogs like a Chinook, it can harm their coat. However, it looks like the team did a nice job with it and Jinju and family are very happy with the results. Thanks for checking in! 🐕

We have been taking our puppy here for a couple of months. He absolutely L O V E S B&B! Every single time he realizes we are taking him here, he's thrilled. For us, dog parents, taking our dog to B&B gives us the complete peace of mind that our pup is in great hands. The staff is truly amazing! They have not only helped us with our pup lunch, meds, and socialization but also with his training! Seeing him master new commands in no-time is a true joy.

I took my dog there for grooming recently. For twice in a row my dog with long fur was returned not fully dry, which could cause skin issue. The groomer's excuse was my dog didn't like the dryer sound... Then how did she get dried perfectly at other places?! And the worst is after getting home I found my dog's front paw bleeding in one of the nails... Horrible place not going back.

Awesome and friendly staff! All the pups there look happy, which made me feel comfortable the first time I dropped off my pup. Dulce (my pup) looks forward to visiting Esther and the team. In addition, the team is helpful breaking down costs and confirming the online requests. After the visit we like to hang out near the water front and take in the breeze.

I took my dog in a few weeks ago and have this to say: Pros: The people there are great. They seem to enjoy their job and really enjoy their work. Cons: The place is an absolute rip off financially and I do not believe they keep the dogs in a good place. When I first walked in, the playrooms genuinely look like prison cells from Rikers Island. Dogs can pee/poo anywhere and anytime in this small room with no sunlight. Although someone does clean it up, as an owner I have no idea who cleans it and when it gets cleaned. I am sure they will respond and say that they clean it up immediately but I highly doubt that. In terms of the finances - it's an absolute ripoff if you want your dog to have a normal daycare day. Want them to be fed a midday snack that WE provide to the staff? - $8 extra Want them to go outside for a pee break? - $15 extra Want them to go for a proper 30 minute walk during the day? - $30 extra It's so sad that just the base price of $68 of daycare does not include any of that and that the dogs don't get a breath of fresh air or food at all during the day without an additional cost. There are a variety of other daycare places nearby that give just as much care and do not cost as much... The pricing model is very scammy and they will try to squeeze every penny from you. Verdict: Do not take your dog here