The Pack, Fruitvale

Kevin, my 3y golden retriever, has been attending daycare and overnight boarding at the Pack for over 2 years now. I don’t leave reviews often and right now I feel it’s important to spotlight the kindness and safety I continue to experience when I take my girl to Randy. I am not easily impressed by much but The Pack at Fruitvale has earned my business for life. Last minute bookings, emergency bookings and normal booking are taken with enthusiasm- as a dog mom this kind of peace of mind is very difficult to find. I boarded Kevin for long stays and I never feel guilt or worry because I know she is well cared for and loved. Randy and his team send photo and video updates too. What really sealed the trust I have with Randy and his team, was there willingness to make sure Kevin had her night time banana before lights out (keeping this routine means a lot to my girl). One of the best perks that The Pack offers is curbside pickup and drop off- I know it sounds like a minor detail but it has TREMENDOUS value especially when you are running late for a meeting or a flight.

Randy is an authentic dog lover. We had no worries knowing our pup was in The Pack's care while away. They are well organized, loving to all the animals and understanding of each of their needs. They are one impressive team! 100% recommended.

I've been taking my dog to The Pack for a few years now, and it's been the best thing for her. She was initially very shy and timid around other dogs, but after a few weeks she had gained more confidence and became very social. She loves going there, loves to see Randy and the staff, they are the best! Everyone has been kind and gentle and friendly and generous. I feel so lucky I found them.

My neighbor had an unexpected emergency and had to leave for a few weeks so she asked me to watch her 2 dogs in her absence (Sophie, a 1yr old pitbull and Mimi a 10 week old Chihuahua/Pug mix). At first it was no problem but a few days in, I found myself with my own emergency taking me out of town also. To top it off, I had the worst time finding an affordable boarding facility that would take a 1 yr old pit bull on such short notice. When I called Randy, he asked me a couple questions, I sent over the immunization records, and Sophie was boarded that evening. WHAT A LIFE SAVER! Not only that, he kept in touch with me daily and updated me on Sophie's adjustment to his facility. Before I knew it, I was picking Sophie up and taking her home. Thank you Randy, for all of your help! I also love that you are connected in the community and have a plethora of resources. Keep doing what you're doing. It's very much needed. THANK YOU IN ALL CAPS!!!! 🙂

Our two medium sized dogs love their stays with Randy and his team at The Pack when we have to be away and they always send videos or pix for us and our daughter. The girlies get to play and stay together and we know they’re being well cared for. We highly recommend The Pack.

Randy is a stand up guy and you can tell he really cares about dogs and his customers. My husband and I boarded our dog Marcy with him and when we contacted Randy with some issues that came up, he took immediate action to try and come to a resolution and find out what went wrong. Although we didn’t have a great experience at The Pack because of said issue, I felt compelled to leave a good review because of the integrity and accountability that Randy showed, and we know that what happened to us was a one off incident. The way he handled the problem when it came up says a lot about him and the business, and this is the type of person you want caring for your dog. We also appreciated his responsiveness to our many questions before we boarded our dog, and the video/picture updates we received during her stay.

Randy and his team are amazing!!! - I had a last-minute holiday trip, new in Oakland, and after seeing the reviews and being in contact with Randy, I knew this was the place. The passion Randy and his team has, it is visible from the first time. He took care of my baby Pepe so well. Professional service from the meet and greet to the moment I picked him up, without mentioning the daily updates along with the flexibility the team displayed. Cannot recommend this place more! - Gracias Randy!