Pet Paradise Pooler

I recently boarded my two dogs at Pet Paradise for the very first time. It was a huge help that they offer a multi-dog discount for daycare/boarding services, in addition to a 20% discount for military personnel. The staff were incredibly friendly, and—thanks to the ability to check in on my dogs via webcam, categorized by specific area—I was able to leave them in their care with complete peace of mind. It appears they have implemented various improvements based on past experiences; for instance, I received a detailed explanation regarding specific protocols—such as limiting outdoor playtime during certain temperatures—for brachycephalic (short-nosed) breeds. Upon pickup, I was even provided with a "report card" for each dog, documenting how their stay went. Furthermore—although I didn't need to utilize the service this time around—I noted that there is a veterinarian on-site, which gave me added peace of mind knowing that my dogs would be in good hands should any medical issues arise.

We had boarded our Scrappy over the weekend and had a pleasant experience & will definitely use Pet Paradise again! Everyone was informative, nice, the atmosphere felt very welcoming. We got to see Scrappy on the camera in the play yard, we received a report card and some photos during his stay. Scrappy was happy as he could be 😊

I really wanted to try again and hope that things were better. After today, clearly not. I couldn’t find my dog on camera for 20 minutes. When I called I was told he had "overheated". Admittedly he’s marked as heat sensitive for high temps in summer. Today it was 66 with a real feel of 58, overcast and misting. They had put my dog in a room right about the time I called and I was told they keep them there for 30 minutes. I picked him up before noon. He was scheduled to stay all day. Then I stood there and listened to how he was panting and couldn’t cool down and was over heating. He’s a retriever. He has a thicker coat. Maybe he was panting because he was playing and running around? Maybe he was a little anxious or overwhelmed? But overheating? No way. And if was overheating, why was he put in a room, alone, for one hour and 50 minutes? I was told he was "put in a room to cool down at 11:10, but then lunchtime was coming and they put all the dogs up for an hour". So my dog was alone, in a room because he was OVERHEATING for almost 2 hours. Trust when I say this, my dog will not be on your dead dog list. He also has a new pressure sore. We’ve never had that problem at the place we use for boarding and day camp. In fact, this dog hasn’t ever had sores of any kind until Pet Paradise. Go sell that "overheating" nonsense to someone else.

Luna and Alexa had a blast at Pet Paradise! We loved to watch them on the pet cam during thier play breaks! We could see how much fun they were having with all the other doggies thier size. Highly recommend pet paradise!

They’re the only boarding facility that I trust completely! I love how I’m always able to enjoy my trips that much more knowing my dog is well looked after and in such great hands. I’ve only had consistently amazing experiences with them - I’ve boarded him with them five times now! My dog is just as excited to get dropped off every time!

Yogi & Bella started day care & boarding soon after the opening. They loved it from day one & still do. We are very pleased with the level of personal attention and care they receive. We highly recommend Pet Paradise Pooler to everyone & have several family member dogs who are huge fans as well!

My pit bull loves Pet Paradise! (Yes, pitties are welcome!) She has been boarded here for a long stay, as well as participating in the Half-day Daycamp. Every time I drop her off, she gets so excited, and I feel very safe in leaving her there. I know she will get top-notch care whether I'm gone for a few hours or a few days. They are great!