Suite Paws Pet Resort & Spa Raleigh
Suite Paws Pet Resort & Spa in Raleigh offers a exceptional experience for pet owners seeking quality care. The friendly and professional staff ensures a smooth process from check-in to check-out, providing peace of mind with regular updates and a convenient camera system. Their attentive care extends to daycare and spa services, making it a top choice for pet resorts.
While some may find certain policies or pricing aspects less favorable, the overall service and dedicated attention to pets' well-being stand out. The resort's commitment to communication and personalized care makes it a reliable option for pet boarding in Raleigh.
Features and services of Suite Paws Pet Resort & Spa Raleigh
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Free multi-storey car park
- Free parking lot
- On-site parking
Suite Paws Pet Resort & Spa Raleigh is in position 1 out of 15 in dog boarding in Raleigh
Customer Reviews
Suite Paws Pet Resort & Spa Raleigh has a rating of 4.5 out of 5 based on over 417 reviews on Google
This was my first time boarding at Suite Paws and it was truly the best experience. The front staff was super friendly at arrival, very quick and efficient. Abby greeted us and I was so comforted by the care and warmth she showed to my pet. During her stay, Yasmin, Melinda and Lailah kept me updated on her activities and well-being. It was such a relief to know how my pet was adjusting on her first away from home experience. They were super! I opted to have my baby temp tested for doggie daycare and Mikayla made sure she was safe and comfortable. Her daycare photos posted on Facebook were the bomb. The camera available in her suite was easy to access, always available and gave me such peace of mind. The bathing staff were phenomenal- big shout out to Trish and Joseph for keeping her calm and sending me pics of her spa like experience. Her nails were beautiful and she smelled fantastic! Thanks to Heather for an easy check out experience and Yasmin for the extra care getting my pup in the car, it was beyond the call of duty and so appreciated. Thanks again to everyone, we will definitely be back and will recommend Suite Paws to our friends.
EDIT: Added another star. Suite Paws communicated with me their apologies and offered a free bath for both of my dogs which was very kind and appreciated. I will give Suite Paws another chance the next time I need to board the pups. I have used Suite Paws a few times now. I usually don't like to board them anyways and find a friend or family member to watch them because I always feel like boarding places nickel and dime you, so while I think only taking the dogs out to go to the bathroom two times and charging to include his pills in his food when feeding him is outrageous, I know that isn't specific to Suite Paws. What I do think is outrageous, and I didn't notice it until I left Suite Paws, was that my dog had literal poop on both of his legs and all around his butt. It was quite crusty so it's been sitting on him for a while as well. He is white so it's pretty obvious to see and I am just shocked that someone would return the dog to an owner in that condition and expect a repeat customer. I will continue to try and use friends and family before boarding them, but in a case I have to board them again I will probably look elsewhere to try first. They also just bumped up their prices too. Added a star becuase the ladies up front were very friendly and I enjoyed talking to them.
The people at Suite Paws are so caring and communicative. They are exceptionally professional, reliable, and predictable - this is the peace of mind I want when boarding my beagle. Thanks Suite Paws for being my new favorite pet resort!!!!
Our dogs Solara & Prim are always happy when going and leaving. Whether we are boarding or doing Daycare our dogs love it! Thank you guys so much for giving them the best time while they are there!
I’m a "crazy dog mom," and I can’t say enough good things about Suite Paws! Our dog has been going to Suite Paws for daycare and boarding for the past several years. She is a handful (to put it lightly) and they are so patient and kind with her, and we never feel uncomfortable leaving her in their care. My husband handles drop off and pick up and he is always pleased with the communication provided. We appreciate the fact that they keep notes of her preferences/needs so that her stays there go as smooth as possible. We also love the report cards and pictures!
I have been boarding my dogs at Suite Paws for a couple years now. I had them there again over Thanksgiving and I have nothing but good things to say! The staff is professional, friendly, and attentive, and my dogs are always well cared for. I'm happy to recommend Suite Paws to anyone looking to board their pet!
Priceless, absolutely priceless!!! Our baby girl, Butterfly loved going there when we lived in the Raleigh area. We moved away little over three years ago. At the beginning of August, we had to send her over the rainbow. Today I emailed them to get some of the pictures they took of her while she was in their care. They still had them!!!!! Thank you for helping us with her memories. It was worth all money and more.
Information about Suite Paws Pet Resort & Spa Raleigh
Address
Suite Paws Pet Resort & Spa Raleigh is located at 110 S Rogers Ln, Raleigh, NC 27610, United States
Phone
The phone number of Suite Paws Pet Resort & Spa Raleigh is +1 919-231-1112
Website
The website of Suite Paws Pet Resort & Spa Raleigh is: suitepaws.com/raleigh
Business Hours
Monday: 07:00–10:00, 12:00–13:00, 16:00–19:00
Tuesday: 07:00–10:00, 12:00–13:00, 16:00–19:00
Wednesday: 07:00–10:00, 12:00–13:00, 16:00–19:00
Thursday: 07:00–10:00, 12:00–13:00, 16:00–19:00
Friday: 07:00–10:00, 12:00–13:00, 16:00–19:00
Saturday: 09:00–11:00, 15:00–16:00
Sunday: 10:00–11:00, 16:00–17:00
Popular Times
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