PetSmart Grooming

The second you walk in, you're hit with a bad smell that only gets worse the more you walk through the store. The cats that are in their cages aren't being completely kept up with as one of the cats cages had a dried up piece of poop outside their litter box. The whole store was smelly and dirty. There was also a few bugs throughout the store that looked like cockroaches. The employees seem nice though. Im worried about those cats

Go here if you want to someone to waste your time. I’ve been going here for as long as I’ve had my pet which is two years. I have seen new groomers which seems like it’s monthly. High turn around rate here. I come back to give it a shot and think maybes it’s just a bad day but now it’s evident that it’s just a poorly managed business/store with a horrible hiring team. You schedule appointments here, show up and they will cancel you at the register with some excuse about them running late and going over their lunch break even though I was about 15 minutes early to my SCHEDULED appointment.This happened to me back to back already. It’s a waste of time and gas. I also don’t recommend the groomer Alexandria. Do you ever just walk into a business and can tell who hates their job? That’s Alexandria for you. She doesn’t even say hello to your pet knowing the pet is anxious and also drags her by the collar if the pet doesn’t want to go. So when I removed the leash they had on her I was so appalled with how tight the leash was around my pets neck. Scary how she still works there. Save your precious time (and your pets!) and don’t take your pets here.

The fact we can see all sorts of pets come through their door, makes this place a truly happy place! Every employee seems sweet and understanding.

The run time is not as stated.

Best place for your cats favorite food.

Rude

Amazing staff and service.