PetSmart Grooming
PetSmart Grooming in Chicago offers a professional and caring experience for your pets. Their services include thorough baths, precise haircuts, and a clean environment, ensuring your dog leaves looking and feeling great. The team is known for their attention to detail, often delivering results that meet or exceed expectations.
While the quality of grooming is consistently high, the customer service can vary by location and staff member. Some visits may leave pet owners highly satisfied, while others highlight opportunities for improvement in communication and friendliness. Overall, it remains a reliable choice for pet care in the area.
Features and services of PetSmart Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
PetSmart Grooming is in position 87 out of 106 in dog grooming in Chicago
Customer Reviews
PetSmart Grooming has a rating of 4.3 out of 5 based on over 29 reviews on Google
I take my dogs to Petsmart grooming for a bath & hair cut. I love how they cut my dogs hair and how clean the salon is.
I did not have a good experience at my dogs last grooming appointment with Jesselyn. This is my first time booking with Jesselyn. When I arrived she and the receptionist were not friendly at all. I showed her a picture of my dogs usual cut and she barely looked at it. I asked if she wanted me to send it to her and she declined. When I picked my dog up the cut was nothing like the picture or what we discussed. I definitely will not be booking with Jesselyn again. I’ve got my dog groomed here a few times and this is the first bad experience I’ve had. If booking here avoid booking with Jesselyn.
I went to Petsmart a couple of months ago and I gave them my address and phone number. I live nearby at a place for people who are disabled and over 55. They were extremely rude, condescending and definitely need several more years to grow up because they didn’t respect me at all. I will never go back to the Irving park location again. I was treated with respect at the Elston location. I recommend them.
I called same day hoping for an appointment and they accommodated me. My German Shepherd Hazel was well taken care of and the staff was friendly and most definitely gave her the tlc she needed.
Friendy, helpful staff. Limited selection of wet food for senior dogs
We are always happy on how the haircut of our portie looks like. This is our 2nd time coming and will be coming for the next hygiene/grooming for our pet.
Great work but the employees are really rude unfortunately.
Information about PetSmart Grooming
Address
PetSmart Grooming is located at 2665 N Elston Ave, Chicago, IL 60647, United States
Phone
The phone number of PetSmart Grooming is +1 773-342-1300
Website
The website of PetSmart Grooming is: stores.petsmart.com/il/chicago/lincoln-park/grooming
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–21:00
Wednesday: 07:00–21:00
Thursday: 07:00–21:00
Friday: 07:00–21:00
Saturday: 07:00–21:00
Sunday: 08:00–18:00