Animal Junction Pet Grooming Center

I called yesterday to make an appointment to trim my dog’s nails today. The lady told me to come at 10am so I did but was welcomed to a closed store filled with storage from the neighboring store. I called the number on google and a rude old lady said she doesn’t do any grooming anymore, and that the lady from yesterday didn’t know what she was talking about (it was def the same lady I talked to yesterday) I took time out of my work day to take my dog to the appointment that didn’t really exist at a place that was closed. Come on what a waste of time.

We have used other groomers and been happy with them, but the care and quality of this shop is by far the best in Fresno/Clovis area. One of my dogs is a rescue, from a shelter, and was used as a training dog by the shelter so he was very scared of people trying to handle him. Betty and her staff LOVE my dogs and take great care of them. You won't be disappointed with the service you receive.

I am so happy that I found Animal Junction! I had just moved to Clovis and didn’t know my way around so I went to the closest dog groomer near me, that was a mistake. I won’t mention the name of the dog groomer, but she traumatized my Chihuahua while trimming her nails. I never went back. But then I discovered Animal Junction and the ladies there are so kind and gentle with my dog. I have found my forever dog groomer! I definitely recommend Animal Junction for all your dog grooming needs!

I have used other groomers for my dogs and we have always had a bad experience. One of my dogs is very timid and scared and has bitten a prior groomer (they reached in her cage and just grabbed her after I warned them she scares easily!). I informed the ladies at Animal Junction Pet Grooming Center of this and they said to go ahead and bring her in. My dog is clean and looks great! She has never been groomed so well before. I know my dog is difficult. But, these ladies are awesome and took their time. I feel like my dogs were in good hands and hopefully the process will get easier for our little pup each time:) Highly recommend and have already sent family here!

Worse customer service ever!! Started out great but every time I'd take my dog to get groomed Betty the owner who is extremely rude would make negative comments about my dogs appearance & has a mouth & attitude on her that makes her always want to have the last word. Prices were whatever she felt like making them that day. She would tell me my dog would be ready by 5pm & call me at 3pm telling me she was done for the day & ready to go home to get there soon which was an inconvenience for myself & wife to have to leave work to get him. Not going back & I highly recommend you look elsewhere. Not to mention the shop has seen better days. Very unsanitary! Personally I think she should retire because as she has aged she has become unpleasant.

My dogs always had small cuts when they went here. They are 2-4 lbs each. The last time my dog had a gash in the bend of the arm that costs me hundreds in vet Bills. It was worsened by the product Betty applied and not being told immediately. When I called to talk about the severity of the cut I was told I was met with a poor attitude and no remorse from Betty. I had paid full price for someone to injur my dog and act callously.

She left my puppys fur real choppy 🙁 I asked if she could clean up the hair on face and bottom. She said yes and that she would just "tap" the body. She cut the body super short and did basically nothing to the face and bottom. She was super sweet and thought it would come out better. Hopefully the hair grows back fast so she can be fixed.