Petco Grooming

This was our first experience with grooming at this Petco location. We had a strong referral to Vicki. She did not disappoint. She diligently took notes on what i was looking for for our little cavalier. She obviously is an experienced groomer. We were so pleased with the results. She did a great job shaping the dog and keeping his overall appearance but with some good trimming. We really appreciate her excellent service and have already booked another appointment for our other dog. 5 stars!

When I dropped the dog off for a haircut, they asked if I wanted to add nail trimming. It was an extra cost. I said no. Then when I picked her up, I asked why the bill was so high, and they said that they had given her a bath and trimmed her nails. I said that I had specifically declined the nail trimming. To which the girl said that the nail trimming is included with every bath. I also did not ask for the dog to be bathed. I had just bathed the dog two days earlier. To which she replied that they wash every dog before giving them a trim. This was not made clear to me when I dropped her off. Also, she said that they were unable to complete the haircut because the dog was too squirmy. So they trimmed her face paws and bum. A face paws and bum trim is advertised at $15 for walk-ins. I paid $75. After having this awkward conversation with the girl, she then asked if I would like to leave a tip. I almost laughed out loud. Update: I called the phone number that the owner listed in his reply to this review. Waited on hold for five minutes but nobody ever answered. I hung up and called back. Waited for another three minutes and nobody ever answered. If you want to make this right, you can look up my phone number in your system and you can call me. The dogs name is Daisy. She is an Aussie doodle puppy.

love the groomers they are awesome but rates increased by like 20-40 dollars and they took away rewards. And the rewards you do have they literally have not been applying them. I get the same thing pretty much every time. but the bill increased like $30 and this time i did not add a teeth brush or a nail clipping. Personally not worth the cost here🤷🏽‍♀️ And what is the point of the rewards if you all never apply them for me. If they were actually applied it would have save me about $20.

Saturday was the first time my Husky was groomed at Petco. They did an outstanding job! He was returned in a shorter time than was quoted and he was happy and beautiful. Completely satisfied with the outcome. They may be our go to from now on.

I wish I could give this place 0 stars. I specifically asked for a medium haircut for my dog when I dropped him off for grooming. Instead, they completely shaved his entire body, which is absolutely not what I requested. I was shocked and extremely disappointed when I picked him up. A groomer should listen carefully to a customer’s instructions and communicate if there are any concerns before making such a drastic decision. My dog’s coat took a long time to grow, and now it’s gone because my request was ignored. I trusted Petco with my pet, and they failed to provide the service I asked for. I would not recommend this grooming location to anyone who expects their instructions to be followed.

Vicki did an amazing job grooming my dogs. From start to finish, she was professional, patient, and clearly very experienced. She took the time to make sure each dog was comfortable and handled them with so much care and attention, which really put me at ease. Their coats came out clean, soft, and perfectly groomed, and you can tell she pays attention to the little details. Not only did they look great, but they also seemed calm and happy afterward, which says a lot about how well she works with animals. It’s clear that Vicki genuinely loves what she does and treats every dog like her own. I’m extremely happy with the results and will absolutely continue bringing my dogs to her. Highly recommend Vicki to anyone looking for a groomer they can truly trust.

DO NOT take your dog if they're over 100 lbs and antsy around people. We dropped our German shepherd/chow mix... very sweet dog but antsy around other people. There should be a disclaimer with Petco... if your dog is antsy around other people then don't bother bringing your dog here! Shannon you Petco! Do better!