Petco Grooming

Louie looks amazing! We’d previously been going somewhere else and had the worst experiences on both visits. Our boy had went a little longer than his normally 4 weeks and was matted. I was so nervous but Shay M was very friendly. She made me feel like she’d take great care of him and that she did. We will always use this location. Thanks Petco and Shay M for going above and beyond. We really appreciate the education given and how you guys took great care of our Louie!!

Kristin was absolutely amazing with my rescue husky Finn! It was his first grooming experience at a salon, I’ve always done it at home because he absolutely despises being brushed and gets nippy once his patience is worn thin. I’m disabled and having trouble keeping up with his coat, so I was desperate for help and along came Kristin - she was like an angel! First of all, she did a beautiful job with his groom, he really looked stunning. But she also took her time with him, and catered to his needs by making sure he was the only dog there when I checked in (he doesn’t like other dogs), she kept him in a crate close to her so she could keep an eye on him and make sure he wasn’t anxious, and she even sent me videos of the whole process so I wouldn’t worry about my boy. They bonded so well that he didn’t give her any issues at all. She also gave me a lot of advice on what I can do at home in between grooms to make it last as long as possible, and get the best bang for my buck. I’ve met a lot of groomers over the years and I have to say, I am just so impressed with Kristin. Not only did he look great, we were both treated so well and the cost can’t be beat. I really can’t speak highly enough about her!

First and last time using this Petco for grooming. My appointment was at 11am.I was told it would take 4 hours, the longest time ever quoted since I've had my dog in 2 years. I get there 4 hours later and he still wasn't ready. I was then told it would be another 45 minutes. He was washed, but not cut and if i needed to go I could take him. 75 minutes AFTER THE 4 hours, I go back in asking where is my dog. I was finally told he was ready but no phone call.I pay, grab my dog and leave. I get in the car to realize that they didn't do a final blow. He shook and his fur and every other dog fur went everywhere. We get home and his haircut is botched. Some areas are really low where some areas don't looked to be cut at all. Unacceptable.

I ask them every time to cut then wash so there is not all of that loose hair and it never happens! I had them leave it a little longer this time since we are about to go into the colder months and my dog spends most of his time outdoors and it looks lowsy. They shaved his doggy wart off. And they told me they would call me when he was ready and they texted instead which I didn’t see for 2 hours🙄 if you say you’ll call then call😡😡

Thank you Kristen for doing a wonderful job with my sweet Minka❣She always looks great when she gets groomed at this location😍.

Took my Yorkie for grooming and specified to make sure his face was a girlie cut and was told it would. All bearded hair was cut and definitely not a yorkie cut . On top of his paw being nicked while toes were being trimmed

This was my first time having my dog groomed at this store. Rachel was pleasant and courteous. She had my dog groomed and ready for pick up in less than a hour and I had no complaints about the cut. I will be taking my dog to Rachel for his next groom. Thanks!