Petsense by Tractor Supply

A great addition to this shopping plaza. The staff was friendly and helpful. The store was very well stocked. They had stuff I’ve never seen in the regular pet store. The snake and reptile display area was amazing. We watched as two huge dogs got a grooming service, and they look so happy to be there which is rare and shows the staffs ability to make them feel comfortable.

First time using the grooming salon for our dog. It was a great experience and all the technicians were amazing. I will recommend them and will use them all the time. Thank you

On the third visit of my 10-year-old, Shih Tzu female for grooming, it turned into a nightmare she had two down to the skin cuts. She looked like she had been scout all over. This was after leaving specific cutting levels. Very very disappointed. I guess it depends upon the Groomer. This was timewise four months ago. It is now December. Extremely upset.

Groomer Mary Jo and her assistant did a great job with our Toby( 2-year-old silver back yorkie). He's a rescue and needs a ton of patience around his face. He feels so soft and smells great. The bonus you get 20% off your next in-store purchase!!

Nice pet store, but Tractor Supply caries the Koi, Catfish, and wild bird food that we need a long with the dog food. Might as well just go there instead of making a special stop. I do like that they accept the Tractor supply coupons and everything else.

I brought my dog in today to get her groomed and Sam did an awesome job. Usually my dog is very nervous and suffers from anxiety. She was calm and relaxed when I showed up. I was so happy. Sam took extra good care of my fur baby!! I will be bringing her back for sure!!

This was my third time taking my dog here for a bath and trim. The first two times were excellent and the people were great. This last time was a nightmare. I have a working dog that has to have its top coat. We told them we wanted the long straggler hairs cult to be even with the rest to just shape her out. When we arrived to pick her up her entire top coat was gone! She is no longer able to be outside for very long because she has no protection from the sun now. I tried to tell the lady that she was a working dog and shouldn’t have her hair that short. She pretty much told me I was wrong and she did what she thought was best. I personally don’t care what she thinks is best and if she wanted to call and ask us if she could that would be one thing, but she went ahead and did what she wanted. I had to pay $160 for the worst service I have ever had. No one tried to make anything better or tried to understand where I was coming from. Poor management and customer service. I get mistakes happen but they should be fixed.