PetSmart Grooming

Caroline and Sadie (Mersadies) at the Lee’s Summit PetSmart grooming salon are truly amazing. Sadie is wonderful with my dog Cain — he always comes home clean, soft, happy, and clearly very loved. Caroline is so gentle and patient, especially with my fear-reactive dog Pedro Potato. She takes her time, lets him get comfortable, and does a fantastic job on both Pedro and Friendly Fred. They even make special bandanas for my babies, which is the sweetest touch. I’m so grateful we found them both! 💙🐾 Thank you, Sadie and Caroline!

The groomer here is super rude. First time customer and was turned off by the atmosphere and the groomer. Hope it was just a bad day for her, but if the customer service is any indication of quality, paying them for a service is a hard NO for me.

I still don't know how this place still open with such lack of management, Heather the manager. So it says on petsmart policy that they do price match, So I found the same product online for a Seresto Dog Collar, the manager said she could only do 50% off i said Ok no problem but than she said she has the right to refuse price match if she wants because she couldn't find online so I got her phone showed to her she saw on her phone and then she refused to do price match... This is insane, if they don't do what their policies said imagine what they can do when you bring a dog to this place. Stay way from this petsmart and from the manager Heather... I wish I could do zero STAR....

I just love my groomer and my dog Lives her also.

They've been taking care of my dog Ari for over 4 years and they do a wonderful job. I love the don't forget the tip

Their prices are very affordable, and their store was easily navigated and clean and a good quick stop with dependability ensured.

Bought a cat laser, didn't get a receipt and it didn't work 😡