PetSmart Grooming

📍 Dog grooming in McAllen

PetSmart Grooming

3.8

PetSmart Grooming in McAllen offers a range of services for your furry friends, with a particular focus on quality grooming. While the overall experience can be hit or miss, the grooming itself is often praised for its attention to detail. However, punctuality and customer service can be areas of concern, as delays and rude behavior from staff have been noted. The fish section is currently under renovation, which may affect the shopping experience.

Despite some inconsistencies in service, the grooming staff generally provides excellent care, ensuring your pet looks their best. The store's employees are known for their kindness towards animals, which can make up for other shortcomings. For a smooth visit, it's advisable to arrive prepared and be patient with potential delays.

Features and services of PetSmart Grooming

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

PetSmart Grooming is in position 23 out of 24 in dog grooming in McAllen

Customer Reviews

★★★★★
★★★★★

PetSmart Grooming has a rating of 4.1 out of 5 based on over 8 reviews on Google

Garcia Garcia

They scheduled me and another gentleman at 8:30 am in a Sunday. We arrived on time. Looks like the manager arrived and the gentleman that was waiting with me asked if the groomers were inside already. It was already 8:40 am. The manager was rude and said he had just arrived and did not know if they were available. Long story short, don’t schedule customers first thing if you can’t open on time or arrive on time. Never going to this location ever again. They did a great job though, my pup looks handsome.

Garcia Garcia ☆ 4/5
Billy Jackson

Fish section closed for remodeled. Hopefully it will be best when it happens.

Billy Jackson ☆ 3/5
Yeny Vega

Very nice person with animals

Yeny Vega ☆ 5/5
Lizbeth Prieto

Worst experience ever! I took my kids to get their first pet and they ruined the whole experience for them! The employee that was in charger of the fish section giving us so much attitude sadly I couldn’t get her name, try to limit us on how many fishes I could take like if i was to buy 20 for a 3 gal tank like im not that dumb! My kids got scared because we were back and forth with the employee! Also telling a bunch of stuff something that ended up telling me that if not I was gonna go back and keep spending more money like that’s any of her business. Also another guy who they called to give us a price check on a fish tank giving us attitude as well, the only nice employee was the cashier then she let us know the they were busy all day, and that maybe that’s why they were giving us such as horrible attitude, still that’s not any of our fault, this was my first and more than likely last time I’ll visit that location!

Lizbeth Prieto ☆ 1/5
Adriana Nava

Excelente servicio y rapides

Adriana Nava ☆ 5/5

Information about PetSmart Grooming

Address

PetSmart Grooming is located at 7600 N 10th St Bldg 200, McAllen, TX 78504, United States

Phone

The phone number of PetSmart Grooming is +1 956-686-9037

Website

The website of PetSmart Grooming is: stores.petsmart.com/tx/mcallen/north-mcallen/grooming

Business Hours

Monday: 07:00–21:00
Tuesday: 07:00–21:00
Wednesday: 07:00–19:00
Thursday: 07:00–21:00
Friday: 07:00–21:00
Saturday: 07:00–21:00
Sunday: 08:00–18:00

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