Puppy Love Pet Grooming
Puppy Love Pet Grooming in Mesa stands out for its exceptional care and personalized service, making it a top choice for pet owners. Their team demonstrates a genuine love for animals, ensuring a comfortable and stress-free experience for every furry client.
Known for their professional expertise and attention to detail, Puppy Love delivers high-quality grooming that keeps pets looking their best. Whether it’s a routine trim or a full spa treatment, their commitment to customer satisfaction shines through in every visit.
Features and services of Puppy Love Pet Grooming
- Identifies as women-owned
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
Puppy Love Pet Grooming is in position 9 out of 44 in dog grooming in Mesa
Customer Reviews
Puppy Love Pet Grooming has a rating of 4.5 out of 5 based on over 230 reviews on Google
This is the only groomer we will use for our dogs. We moved away from this area and tried another groomer near us and we immediately regretted it. We now make the drive to come to puppy love because of the way they actually care and love the animals. Thank you guys for always taking care of our fur-babies! 10 out of 10 recommend!!!
Onyx is a English mastilf and boxer mix most places can't handle him. Liz at puppy love did the best job. Very polite and professional. Highly recommend this place
This is only our second time at Puppy Love pet grooming. I was referred by neighbors who love this salon, and our first visit, grooming + $10 spa add on was great. My small 14 lb Coton DeTulear came looking fabulous. Today, unfortunately, was a whole different story. Shamus not only didn't want to go in, as if he was spooked, but he came out after having been groomed scared & looking like he'd been weed whacked with stray hairs sticking out everywhere. So, $48 to traumatize my fur baby & a three year old could have done a better job. Mind you, he has been to several groomers over the last few years and has NEVER refused to go into an establishment, as he did today. I had to pick him up & carry him for the first time ever... I should have followed my gut & honored his instincts. Unfortunately, our favorite pet grooming salon here in Mesa went out of business, and I've been trying to find a local pet groomer with the same high standards. Puppy Love is sadly not even in the same hemisphere. See for yourself in the pictures I took within minutes after arriving home.
Thank you Puppy love, Morgan and Team. I have been bringing Ellie( Italian Greyhound)for years for nail trim,and just recently adopted Izzie (Schnauzer) and brought her in for grooming.I love you guys! Your amazing and I will recommend to everyone.
Have brought both our small dogs here for a few years since we’ve been coming to Mesa. Always been pleased with the service and the experience.
They do a great job with Brodie. He and all the other dogs always seem happy there. I drive past at least 10 groomers to get there, but we'll worth the trip
I took my goldendoodle here for the first time for a groom and bath. They asked if I wanted a short trim and teddy bear face cut, I agreed with it still being hot outside. When I picked him up, I was in such shock because he was shaved almost to the skin and was not cut evenly. It was choppy to say the least. I have never been upset about a dogs haircut, until now. Poor guy is completely bald on his stomach and is itching from the short shaved hair with random longer hairs that they missed. I paid before I saw him because I thought what is the worst that could happen. I had no idea that they would have exceeded in doing more terrible than I could have imagined. I believe in tipping generously, coming from a service industry. I ignored my gut to see the pup first before paying since I was in a rush to run back home for another work meeting. I was speechless when they brought him out. He was unrecognizable and I was so upset, I didn’t even know what to say. I called after calming down for 5 min in the car with him. They didn’t answer. They did call me back the next morning. The girl who was on the phone was quietly listening to my concerns and disappointment. The woman who groomed him was in the background and told me that I was exaggerating and that I could bring him to "fix him". He is already bald, why would I let them cut anymore hair off of him. I told them that I would at the very least expect my $20 tip to be returned and would appreciate a refund of some sorts for the bad experience. The women in the background loudly commented that I should just find another groomer and dismissed my concerns of how bad he looked, his discomfort and the risk of sunburn that he now has. They said they would call me back about giving me my tip back but never did. Not surprised. I’m sad to say that as much as I hate to write negative reviews, I feel like I have a responsibility to share the poor customer service and lack of thoughtfulness they put into their job. Would love other recommendations to a skilled and friendly groomer.
Information about Puppy Love Pet Grooming
Address
Puppy Love Pet Grooming is located at 4018 E Main St, Mesa, AZ 85205, United States
Phone
The phone number of Puppy Love Pet Grooming is +1 480-969-3066
Website
The website of Puppy Love Pet Grooming is: puppylovepetgroomingaz.com
Business Hours
Monday: Closed
Tuesday: 08:00–16:00
Wednesday: 08:00–16:00
Thursday: 08:00–16:00
Friday: 08:00–16:00
Saturday: 08:00–16:00
Sunday: Closed