Petco Grooming
Petco Grooming in New York offers a mixed experience for pet owners. The groomers are generally kind and gentle, with notable professionals like Tamika and Austin providing excellent care, especially for senior or anxious pets. The thorough attention to detail and personalized service, such as the VIP treatment for older dogs, is commendable. However, there are occasional issues with overcharging and unexpected add-ons, which can detract from the overall experience.
While the grooming quality is typically high, there have been instances of rudeness and neglect of specific care requirements, such as dietary restrictions. Despite these inconsistencies, Petco Grooming remains a viable option for pet owners seeking professional grooming services, provided they communicate their pet's needs clearly and monitor the final bill for any unauthorized charges.
Features and services of Petco Grooming
- On-site services
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Transgender safe space
- Accepts walk-ins
- Credit cards
- Debit cards
- NFC mobile payments
Petco Grooming is in position 56 out of 67 in dog grooming in New York
Customer Reviews
Petco Grooming has a rating of 4.1 out of 5 based on over 79 reviews on Google
Tamika was fantastic! From dropping off to picking up, the process was very smooth. We discussed Izzy’s "quirks" and behaviors prior to the service. Since Izzy is 11 yrs old, I requested the VIP treatment. To me, this makes a big difference how it affects Izzy. After all was done, Tamika gave me a step by step results of the process and how Izzy reacted. Tamika was very thorough and is now in her record for the next visit. I will be a repeating customer for sure.
Bella always receives the best treatment from Austin. He is so kind and wonderful with her. She is a senior dog, blind and has anxiety. Because of Austin she is also cute as button and everyone thinks she is a puppy.
My senior dog (age 15) has many skin tags throughout his body. The groomer, Mika did an amazing job by not cutting any of my dog’s skin tag. Thank you so much Mika. My boy Max is happily enjoying his new haircut.
This Petco branch offers one of the best grooming services in the city. All the groomers are kind, gentle and genuine pet lovers. I am highly recommending Austin as a dog groomer. My dogs love him and they always come out happy, clean and perfectly trimmed (butt trimmed because they’re corgis).
The groomer was very rude, she seemed overwhelmed because the girl i originally had an appointment with canceled. My dogs nails were too long, hair was cut uneven snd her ears were extremely hairy.
Watch for overcharging for add-on’s. I never asked for extra service, they just added them to the bill. When asked, they claim to charge for "scissoring" on top of grooming.
We’ve been taking our puppy here for grooming. He has a lot of tummy issues so we always request no treats outside of the ones we provide. After our puppy’s last grooming session he was immobile all day with low energy. We noticed and kept a close eye on him. Then- he had explosive diarrhea throughout the house and we’ve been nursing him non stop all evening. It’s clear they fed him treats we did not approve of during his grooming. The manager Rafael continuously pet our dog throughout the store WITHOUT regard for whether or not he was permitted to (never asked explicitly) or whether the dog was a service dog. DO NOT TAKE ANY OF YOUR PETS WITH SPECIFIC CARE REQUIREMENTS TO THIS LOCATION.
Information about Petco Grooming
Address
Petco Grooming is located at 2475 Broadway, New York, NY 10025, United States
Phone
The phone number of Petco Grooming is +1 212-877-1270
Website
The website of Petco Grooming is: stores.petco.com/ny/new-york/full-service-grooming-newyork-ny-1750.html
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 08:00–17:00
Sunday: 09:00–18:00
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