RELEASH NYC

Releash has the best dog grooming services on the upper west side! We’ve tried SO many dog spas but nobody could ever get the right cut and length for our doodle (we love the fresh puppy cut look), and Releash always gets it perfect. My dog also comes back super happy every time, so I know they handle their pups with a ton of care during the grooming process. I’m so glad to have found them!

I’ve been taking my pup Mochi here for a few months now and we both love Releash. The staff are so sweet and patient. My pup tends to roll around in the grass and dirt a lot. She tends to get super matted sometimes. They always call to make sure I’m ok with something before they proceed if the haircut doesn’t go as planned. But she always looks so adorable even if they have to go shorter than what we’ve discussed. Her coat looks amazing and smells beautiful when I pick her up. Overall always a pleasant experience and Mochi really loves them. Sometimes she doesn’t want to leave 😂♥️

I took my dog here for a bath, and while the woman at the front of the store was very helpful and the bath itself was very good, what happened afterward was completely unacceptable. When I came to pick up my dog, I saw the groomer finishing the cut - and he hit my dog on the head when my dog pulled back from him. When he realized I had seen what happened, he told the woman at the front that my dog had "jerked his body," which was both untrue and insulting since I witnessed the incident directly. When I challenged that explanation, the groomer admitted that he did hit my dog, claiming it was because my dog was going to bite him. My dog has never bitten a groomer before, and even if he had, the proper response would have been to use a muzzle - not to strike him. The owner later called to apologize and handled the situation professionally, but the groomer's behavior was completely unprofessional and unacceptable. I can't help but worry how often this has happened when no one was there to see it.

They are the nicest, the best dog groomer and daycare provider I've found in this city. I have seen how much they care for the dogs and when i leave my little maltese with them I don't worry one bit because I know he is in such good hands. They are truly dog lovers. The groomer does a beautiful job on him and treats him with great care. My little guy even comes back energized from grooming. He loves being there too: when I take him there he wants to go in to the daycare area, and is totally okay with leaving me which is unusual but warms my heart! They also have a wonderful selection of dog accessories and carriers, and high quality foods, too. I am so glad they are in my neighborhood and grateful to have found them.

They are the best, I truly trust them with my dogs. They are customer oriented not only towards humans but such great care and detail for the furry babies. One of my dogs is very allergic to certain items and they take great care that she is never exposed to them . Their grooming is efficient and spectacular! Payment is a breeze, they will pick up and drop off the pup and put cute little bandanas, bows or flowers on them. I love that you can call and have anything there delivered usually same day to your doorman and they have great sales and prices round the year on items. Their toy collection is amazing - they have really cute items you do not see anywhere else. Added bonus: they will call your vet and get the vaccination records so you do not have to fuss with. They're spectacular and one of my dogs always tries to tug us towards Releash on walks because she loves them so much! (Mind you this dog used to try and run away from other groomers so obviously Releash does something right and they're a special place!) I just do not have enough time to write all the ways they're marvelous and how much we appreciate them, they are delightful, top shelf and stress free what more could we wish for!

I took my dog here for a shower and they ended up hurting him. I went and spoke to the receptionist directly. Not only did they refuse to accept their mistake, they said this is something they routinely have to do and some dogs end up getting hurt. All this for $120 + tip. Do yourself (and your dog) a favor and pass on this place. My dog is still in pain after 2 days and they did not take any responsibility for the whole incident.

They have generally done a good job, however last time our 5 month puppy came back from releashed, he started puking and he expelled a ball of hair the size of a golf ball. He could have eailly chocked on gotten very sick because of this. Young puppies should not be left unattended in with things around him that they could ingest. I am not one to leave bad reviews, but I wanted to leave this as a warning to puppy owners, and as a reminder to management that this is not acceptable as it can put a puppy's health at risk.