Art of Pet Grooming

We’ve been taking our baby girl Yara here for a little over a year now, and switching to The Art Of Grooming has been amazing. Not only is the service our baby girl receives wonderful, but the customer care we get every visit is always great! I love how easy scheduling is and how the reminders are always on point. We also really appreciate the random coupons you send out for future services. It feels like a little reward and truly helps out. Small gestures like that really make a difference. Thank you, Art Of Grooming for always taking such great care of our baby girl Yara and for providing such amazing customer service. It really shows how much effort and care you put into what you do for both pets and their families 💜 🛁 🐶🐾

Bad experience. Please do not take your dogs here. Look at how they gave me my dog back. His eye was bloody and very red. I called my vet, and they told me it could have been caused by someone being too aggressive with him or from extreme stress. My dog is a 15-lb Shih Tzu and he is very calm. I don’t understand why anyone would need to be aggressive with him. It took me a long time to write this review because at first I thought maybe it was normal after grooming. But after meeting other dog parents at the dog park, they started talking about this same grooming place and said they also had bad experiences. They told me they wished they had seen reviews like this before taking their precious dogs there, so I’m sharing my experience in hopes that it helps other pet owners be aware.

I 1000% recommend Justin for your dog needs! I was super nervous but he gave me a thorough consultation on what we wanted for our doggo but he went above and beyond for my boy. He’s really good at what he does & I definitely will be coming back! The receptionist was amazing too she was super sweet and helpful.

Since I moved to Phoenix, I’ve been searching for the perfect groomer for my dog. I’m really happy I found Art of Pet Grooming. The groomers are very accommodating and friendly, and the front desk representative is by far one of the most welcoming and professional people I’ve ever met. I’d give this place a 10/10!

I absolutely love this grooming place for me and my Gizmo. I feel comfortable leaving him there. He was injured at the other place I won't bother naming which is why I found him a new home. We've been here now almost three years!

The staff is so nice and patient and I am always happy with the grooming.

I am extremely disappointed with the grooming service my dog received. My dog is still shaking his ears and is currently completing a steroid prescribed after this visit. Ruben, who I understand to be the owner, responded with condescending sympathy and immediately placed blame on me rather than taking accountability. At no point was I contacted to confirm or approve such a drastic haircut. My dog has never had his tail fully shaved, and no one contacted me to discuss or approve this decision. For context, I have included a photo from when I first adopted my dog, at which time he was severely matted. Even then, my groomer took her time and handled his coat properly without resorting to shaving him this low. Since that time, he has never been shaved down this drastically. I also provided a photo showing him previously shaved down where his tail was still intact, further demonstrating that this level of shaving was unnecessary. I regret not taking the longer drive to my usual groomer, who has always communicated with me at every step—even notifying me of minor nicks that I would not have otherwise noticed. That level of transparency and care was completely absent here. My dog’s nails were clipped so short that one bled, and I was never notified. His genitals were visibly inflamed, which I believe resulted from clipper burns—not matting. If my dog had truly been as severely matted as claimed, there would have been widespread injury, not isolated nicks to an area that does not grow significant hair. Additionally, my dog’s ears were extremely red following the grooming. He would not allow me or the veterinarian to properly examine them, raising serious concerns about what occurred during the grooming process. He continues to irritate his ears to this day. The lack of communication, lack of accountability, and apparent decision to take the easiest route rather than exercise proper care was unacceptable. Quite frankly, the outcome reflects a level of work I could have done myself at home with clippers, which is not what I paid for or trusted a professional to provide. This experience was distressing for both me and my dog, and it will be the last time I use or recommend this grooming service. The picture with my dog in the shirt on the rug was the day before dropping him off at groomers I have also included picture of when I first adopted him as you can see extreme difference and never has he been shaved so low or experience these issues. I hope my dog stops shaking his ears soon after he completes his steroid. Smh truly regret this experience. Also waiver states they will let you know of anything big or small they did not and I truly believe they hide behind a waiver never have I had to sign one before. Smh