Townhouse Pet Care
Townhouse Pet Care in Portland stands out for its exceptional service and friendly staff, creating a welcoming atmosphere for both pets and owners. Specializing in grooming, they handle pets with care, ensuring a positive experience even for those with specific needs. Their facility is clean and inviting, with a treats bar that pets love. The affordable boarding services and regular grooming options make it a convenient choice for pet owners.
While most experiences are highly positive, it's important to note that communication regarding specific grooming procedures could be improved. Overall, Townhouse Pet Care is a reliable and caring choice for pet grooming and boarding needs in Portland.
Features and services of Townhouse Pet Care
- On-site services
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
Townhouse Pet Care is in position 5 out of 51 in dog grooming in Portland
Customer Reviews
Townhouse Pet Care has a rating of 4.5 out of 5 based on over 309 reviews on Google
I’ve been to quite a few groomers but now I’ll never go anywhere else. Everyone is friendly and makes the whole process easy. I have a huge hairy malamute that is not a fan of being brushed or washed. They handle her so well and do the best job. 100% recommend.
My pup and I love this place so much! They truly care for my baby boy and always treat him so well and make him feel so welcome! I use their boarding services more often than their grooming, but I am always extremely satisfied with everything they do. They’re extremely affordable compared to other boarding places in town, and I also feel like my pup is in great hands. When I miss my pup over an extended period of time and request photos of him, they always send me the cutest pictures and videos and let me know how he’s doing. The staff is always so sweet to me and my boy. I cannot recommend this place enough!
Fantastic animal people! The staff at Townhouse Pet Care have consistently been friendly and super helpful. The old dog actually gets excited when he figures out we're going for a visit. They are always very nice and super accommodating of his needs which I massively appreciate. Those who work the front desk like Alex are very good people and seem quick to help to fix any issues from setting an appointment to billing. The facility itself is always very clean and welcoming. The pups love the treats they sell a lot. They've definitely earned a customer for life.
Very happy with our first grooming experience!! Juneau is 1.5 years old and had never been professionally groomed until today because I had heard too many horror stories about groomers with Aussies! My worries were put to rest as soon as we picked him up. He was soooo soft and clean and seemed very well taken care of. We will definitely be back regularly 💖
Today I took my dog Einstein, a great Pyrenees in for a groom with Kat(?). Einstein had matted fur near his rear and on his legs, and I told the groomer to shave his legs if she can’t get the matted fur out with deshedding. When he got out, Einstein was shaved to the skin from neck to tail. This is not, at all, recommended for double coated dogs like Great Pyrenees. We had been taking him to the vet for his skin issues, and were told repeatedly not to shave him. If the groomer thought a shave was necessary, she should have contacted us before shaving him, and we would have paid you for your time and taken him elsewhere. Now, because both of his coats have been removed, he will be unable to thermoregulate, prone to sunburn, and his outer coat may never grow back properly. We think this is unacceptable. To perform a non-breed standard procedure without first calling to check with the owner is irresponsible. I would not recommend this groomer or this establishment whatsoever! I will be requesting a full refund.
Townhouse always takes great care of my dog when I use them for boarding and grooming. I have been taking my dog Shadow here for a few years now and have had no issues. She always leaves very happy. Their grooming services are also great and can be done on your last day boarding so you can pick up a clean dog. They also give you report cards on how your dog did while you were gone. I would definitely recommend this place for boarding and grooming
They take great care of my dog for grooming and boarding. He is always happy when he leaves. They have a cute treats bar so I usually buy him something while he is there. This place is the best hands down, they are so so kind. My dog loves it here and this is the only place I take him for boarding, daycare, and grooming.
Information about Townhouse Pet Care
Address
Townhouse Pet Care is located at 2965 NE Sandy Blvd, Portland, OR 97232, United States
Phone
The phone number of Townhouse Pet Care is +1 503-230-9596
Website
The website of Townhouse Pet Care is: townhousepetcare.com
Business Hours
Monday: 07:30–17:30
Tuesday: 07:30–17:30
Wednesday: 07:30–17:30
Thursday: 07:30–17:30
Friday: 07:30–17:30
Saturday: 07:30–16:30
Sunday: 09:00–10:00, 14:00–16:30