PetSmart Grooming
Address offers a mixed experience in pet care, particularly within its grooming services. While some customers appreciate the attentive and personalized approach, with staff taking the time to communicate updates and tailor grooming to specific needs, others report inconsistent interactions. The friendliness and expertise of the team can vary, occasionally leading to misunderstandings or a less welcoming atmosphere.
For pet owners seeking high-quality grooming or specialized pet supplies, the store’s cleanliness and occasional knowledgeable assistance stand out. However, the overall experience may depend on the staff member’s demeanor and availability, making it worthwhile to inquire beforehand about service expectations.
Features and services of PetSmart Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
PetSmart Grooming is in position 10 out of 10 in dog grooming in Powell
Customer Reviews
PetSmart Grooming has a rating of 4.1 out of 5 based on over 11 reviews on Google
Our experience in this particular PetSmart felt more like an interrogation rather than what could of been an informative outing. We were not greeted with kindness, we had to track an employee down while the manager was talking casually to people adopting out dogs. We received a sharp and negative tone. She automatically assumed we were purchasing 1 feeder mouse. When we was inquiring about adopting a male mouse as a companion for our male mouse. She immediately told us no we would need a separate cage. However, PetSmart houses multiple male mice at all locations in the same cages??? Make that make since? I give this store 2 stars and it's only for cleanliness. Service is horrid.
They're great! Always loving on our dog Bane and he eats it up! They're a nice and friendly group of people. They do a great job with Bane even though he has issues "sometimes" with the dryer. They always let us know details of his visit and if anything occurs during the grooming. They groom Bane exactly as my wife asks and he always looks great! We gladly recommend the grooming services to anyone that asks us or may need a groomer.
They did the BEST job with our pup at her grooming appointment. We have a Mini Bernese Mountain Dog, she is long haired and they did perfect and made her look so pretty!
I went there for a special kind of cat food. The employees were very helpful and kind. We didn't find the exact food I needed, but they helped me find the closest to it. They were friendly and very helpful.
They have little bit of everything for any kind of pet
Not good!
Place is a joke.
Information about PetSmart Grooming
Address
PetSmart Grooming is located at 250 E Emory Rd, Powell, TN 37849, United States
Phone
The phone number of PetSmart Grooming is +1 865-947-7125
Website
The website of PetSmart Grooming is: stores.petsmart.com/tn/powell/powell-tn/grooming
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–19:00
Wednesday: 07:00–19:00
Thursday: 07:00–19:00
Friday: 07:00–19:00
Saturday: 07:00–19:00
Sunday: 08:00–18:00