PetSmart Grooming

***UPDATE: Matt, the service manager called and was extremely apologetic and extremely nice, he is the reason we will be returning to PetsMart. Great guy, made us feel a lot better*** Had the absolute worst experience. From the moment we walked in we were greeted with rude behavior and snarky faces. We walked out because we didn’t feel comfortable leaving our dogs. This place may be cheap but that comes with a cost. I would 100% just pay the extra money to take your fur babies somewhere nicer!

Age discrimination or lack of experience & confidence in her own abilities? Groomer Abbigail found Stewart too old & too bumpy to risk Stewart’s well-being (?), apparently based on her own skill level. She worried that she would hate to have to "send Stewart 1/2 done" Poor Stewart waited his turn for a long 10 days (during which time he could have scheduled elsewhere) to get his turn to receive another PetSmart bath & full hair cut experience, only to be denied at check-in. I suggest that if desire grooming performed by a professional, you should probably look elsewhere.

Never had a problem with grooming , she always looks good after her hair cut !!

I don’t know what’s so hard about following directions but they continue to not cut my dogs hair like we want it

Do not I respect DO NOT get the 40 cent gold fish as pets. That 40 cents turns into $500 to take care of them properly. Get a betta. Or just don’t commit to having a fish. I got 4 goldfish here and not once did someone tell me all the stuff I would need to take care of them. The rule of thumb is 25 GALLONS OF WATER PER GOLDFISH! And despite common belief they do need a filter to live a longer life than a few weeks. So please save yourself the trouble and money!

They do not offer walk in nail trimming services as they falsely advertise. Despite calling ahead and double checking. On the phone they will cheerfully tell you to come on in. When you get there, they will decline and tell you that an appointment is needed. Then, when you call back they will tell you they don't have a manager at the moment, the manager is on vacation and conveniently they tell you to just call back and hang up on you. Trash

Decent pet store. Prices seem a little high but they have a large selection of food and animal supplies.