Cuddles Spa
Cuddles Spa in Rocky River offers a comprehensive grooming experience, blending professional services with thoughtful attention to each dog’s comfort. Their self-service bath stations provide convenience and a hands-on way to bond with pets, while expert trims and styling ensure polished results. The calm, clean environment minimizes stress, making visits pleasant for both dogs and owners.
The team prioritizes personalized care, from gentle handling to accommodating schedules, and adds a creative touch with festive photo sessions. While some may appreciate the affordable, weight-based pricing for self-wash services, consistency in staff interactions and availability remains key. Ideal for those seeking reliability and a stress-free grooming experience.
Features and services of Cuddles Spa
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
Cuddles Spa is in position 2 out of 2 in dog grooming in Rocky River
Customer Reviews
Cuddles Spa has a rating of 4.4 out of 5 based on over 39 reviews on Google
I go for the self-service bathing stations, dog trims in summer, and have gotten my dogs photographed afterward with fun holiday backgrounds and props. The pictures turn out great. Really adorable! The owner, Stehanie, is super friendly, professional, and sensitive to my dog's needs (nerves). She has gone above and beyond many times to schedule Jilli during the quietest times. And Jilli always comes out happy, with a pep in her step, and looking beautiful! And I love the convenience of the self-service bath stations. Everything I need is at my finger tips & the raised tubs are a real back saver! It's a great way to spend quality time with your dog!
We ❤️❤️❤️ Morgan & she does an amazing job on Abby & Lucy!!!! Plus, she’s the only groomer that can handle my sweet Big Lu!!
Very clean and calm environment. My dog is never stressed when I pick her up, which has been my experience at other locations. She doesn’t even mind when I drop her off. She goes right back with the groomer without a second glance back. The haircuts have been great too! No complaints.
We had a couple of grooming visits…our dog came home with obvious shave marks. The owner also sold beautiful and unique collars/leashes - we bought one. Although we got a new groomer I did return for another collar. They now have you ring the doorbell or call the phone - and ring again if no one comes to the door in 5 minutes! Gave up after 2nd ring. Didn’t like the collars at the pet stare, so we came back again during business hours -they were closed. Not going back.
After another local shop closing, Cuddles was recommended to us. First impressions were great. Clean and professional environment, friendly staff and owner, and fair prices. The self wash stations are great as well, the same setups that are used in the back by the staff. Prices for self clean go by weight and are walk-in customer friendly. We will continue to take our pooch here, as much as she doesn’t like water.
Our Maltipoo's 1st hair cut today. I loved it here. She takes 1 dog at a time and gives your dog all its attention. Great cut and she was holding my dog when I came to pick him up. My dog was so happy and peaceful, I could tell it was a great experience for my dog. I will be coming back again soon.Nice job!
Really preferred Cuddles to other grooming locations in the area when we first started taking our dog here. This quickly changed when our groomer quit and they called us the day before our scheduled appointment with her and told us we needed to reschedule because of her quitting. Their next available appointment was weeks later but we were understanding and scheduled anyways. The day of our rescheduled appointment I became very ill and ended up at Fairview ER needing my appendix taken out. This unexpected health emergency made me impossible to get my dog to the groomer to make our rescheduled appointment. The appointment was for 9 AM but they didn't open until 8:30 AM. At 8:30, the earliest I could call, I called , and apologized and told them I couldn't make the appointment because of this unexpected health emergency and would need to reschedule. The lady on the phone was understandably disappointed but criticized me for not calling days in advance, and was overtly rude. Which caught me off guard because we were so understanding when they had to unexpectedly cancel when our groomer quit and needed to reschedule. This is not the first time I've had negative interactions with the staff here. I would rather take my business elsewhere--where the staff truly value their customers and treat their customers with some respect, kindness, and understanding.
Information about Cuddles Spa
Address
Cuddles Spa is located at 2576 Wooster Rd, Rocky River, OH 44116, United States
Phone
The phone number of Cuddles Spa is +1 440-799-4000
Website
The website of Cuddles Spa is: cuddlescaninespa.com
Business Hours
Monday: Closed
Tuesday: 08:30–18:00
Wednesday: 08:30–18:00
Thursday: 08:30–18:00
Friday: 09:00–16:00
Saturday: 09:00–16:00
Sunday: Closed