Petco Grooming

Vincent was the only good groomer here but he has recently left . I took my dog Roxy (who was a senior dog) for years and while she hated grooming, she loved Vincent. Unfortunately Roxy passed away last year after getting one last Halloween groom from Vincent(Vincent if you ever see this please reach out). My 1 star review is for the awful customer service on the phone. I called to ask about Vincent, not knowing he left prior and while trying to tell the lady on the phone that I was reaching out because he use to groom Roxy and Roxy passed away, I get cut off. I get your busy, but have some respect for the people you’re talking to to not cut them off ??? Disrespectful.

PETCO Grooming is the best. Easy to make appointments, their staff and groomers are kind, gentle and take wonderful care of my 15year old dog. Finding PETCO has been the best find for me and my best friend.

I have utilized petco grooming service for my dog Zeus twice earlier. But this time, Zeus who is 16 month old had a horrible experience and his personality has completely changed. For a complete grooming service they keep him for7 hrs and finally they shaved him to his skin which was shocking. He is suffering with razor rash and didn't sleep whole night. We had to take him to his doctor and he had to give him anti inflammatory injection and razor rash cream. They said it is really bad and we need to escalate immediately. Apart from the expenses with his veterinarian he has become very aggressive and timid. He is running into the bathroom to hide for every small sound and didn't eat food for 2 days. He constantly needs touch and attention and not sure when he will recover to his old self. PETCO THESE ARE OUR FURRY CHILDREN, PLEASE TREAT THEM KINDLY.

Excellent service, very efficient, great results, competitive prices, even a report card!

Friendly and they do a great job with my overly fluffy dog-child!

Stay away. Our dog looked FAR better before the grooming service than after. Uneven tufts of hair all over, whiskers cut super short, cut so short on rear that they nicked him which caused irritation.

First three pictures are him after grooming and the fourth photo is before grooming (more photos from before: @miso.toypoodle) I’m not the type to leave bad reviews but I really wish I could give this place negative stars. First of all, my dog is a 6lbs toy poodle. According to their website, any dog under 10lbs should be considered XS. When I arrived to pick up my dog, the grooming manager insisted that he's a medium-sized dog and charged me for a 25-50lbs dog. Next, they clearly did not care enough to even his fur out. You can see in the photo attached, his neck hair is all over the place. After we got home it took me 5 seconds to cut that off...how hard is that?? They also somehow messed up his head...he’s a poodle so he’s not supposed to have this "middle part" that they gave him. Their groomers are definitely not trained to groom according to breed standards as they claim to be. In addition to that, they clearly did not brush him out before drying or even bothered to brush at all (just look at his tail). I’m also attaching a photo of my clothes after I picked him up...he’s a non-shedding dog so they either did not clean up his hair after the groom, or he was left in an unsanitary crate. When I called to express my dissatisfaction, the grooming salon manager was extremely unprofessional and did not even apologize for the negative experience. Moreover, she blamed my dog for all the aforementioned issues. Overall I'm appalled by their lack of skill, care, and professionalism. They clearly do not care about their customers (or their dogs), and it's evident that they're just clocking in their hours. I hope this review saves at least one pup from a horrendous experience at Petco grooming.