PetSmart Grooming
PetSmart Grooming in San Mateo offers a varied experience for pet owners. The facility is known for its cleanliness and friendly staff, providing a welcoming atmosphere. Grooming services are efficient, with some customers reporting early completions. The attention to detail, particularly from groomers like Danielle, ensures pets leave looking their best, fostering a sense of loyalty among visitors.
However, the store has areas for improvement, notably in customer assistance and reptile care. Some visitors find the reptile section understocked and the animals' conditions concerning. Staff turnover might affect consistency in service, but overall, PetSmart Grooming remains a reliable choice for pet care in the area.
Features and services of PetSmart Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
PetSmart Grooming is in position 9 out of 9 in dog grooming in San Mateo
Customer Reviews
PetSmart Grooming has a rating of 4.5 out of 5 based on over 8 reviews on Google
New to the area and this was our first time grooming at this location. Fast intake, and was done early 😎Danielle was fantastic! She took such good care of our fur baby and he looks amazing! We will definitely be back.
Not one of the better locations. Greet you as you enter but good luck finding any help after that. Also seems to be a lot of turn around in staffing. Reptile section is severely lacking, and the few reptiles they do have seem miserable.
Very clean store nice people
Information about PetSmart Grooming
Address
PetSmart Grooming is located at 3520 S El Camino Real, San Mateo, CA 94403, United States
Phone
The phone number of PetSmart Grooming is +1 650-577-9010
Website
The website of PetSmart Grooming is: stores.petsmart.com/ca/san-mateo/san-mateo/grooming
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–19:00
Wednesday: 07:00–19:00
Thursday: 07:00–19:00
Friday: 07:00–19:00
Saturday: 07:00–19:00
Sunday: 08:00–18:00
