K9Petz LLC

My dog Rico always looks fantastic Mercedes is very nice person she is amazing I like this place my dog has infectious ears she let me know about it I really appreciate her service 🙏

I thought I found a neighborhood groomer that could take care of my 3 yrs shih tzu. First 2 months all was well and she charged me the rate for shampoo, brush and trim. Well on the 3rd time she claimed that he was too matted and she would have to cut him down. I told her to just trim him and I'll do the brushing out. She charged me full price. I go back 5 days later now that I thoroughly brushed him out and asked for her to now give him a trim. She said bring him back tomorrow. The next day when I returned to pick my dog up she charged me FULL price again. And said that she would be increasing the price by $15. I was greatly surprised and asked what happen to the original price she had been charging me??? With the language barrier she acted like she didn't understand me when I asked her why was she charging me full price when he was just there 6 days earlier. Very disappointed and felt taken advantage off. And she was always rude. I was attempting to deal with her for the convenience.

BEST GROOMERS EVER!! This place is reasonably priced and made sure my dog was comfortable. My dog usually is shaken up after getting groomed but when I picked her up she was completely fine. Thank you so much for making her feel great!

My recent visit to Canine Coiffures LLC left me utterly disappointed. Despite the convenience of their location and the promise of professional grooming services for my beloved pet, the experience was marred by abysmal customer service and outdated payment options. Shockingly, in this day and age of digital transactions, Canine Coiffures still refuses to accept card payments, severely limiting customers' payment options. Upon arrival, I was met with indifference from the staff, who seemed more preoccupied with their own tasks than attending to the needs of customers. The lack of professionalism was evident throughout my interaction with them. Moreover, the quality of service did not justify the inconvenience of their payment policy. I cannot in good conscience recommend Canine Coiffures LLC to anyone seeking reliable pet grooming services. Save yourself the frustration and look elsewhere for a more customer-friendly establishment.

This has to be the worst place for grooming my dog. Mercedes butchered both of my puppies eat lobes and told me what she did when I went to pick up my puppy and assured me that he was going to be ok. Next day his ear lobes kept on bleeding profusely so I called his vet and took him in immediately. The vet said that my puppy’s ear lobes were severely clipper burned and the ear lobes we’re infected. I reached out to Mercedes with pictures of his ears and the vets diagnosis report and all she told me was that is was not her fault and denied that she even clipped my boys ear lobes, but also told me that the vets are making up stories to get their medical bills paid. Not only they are liars, but are not reliable nor responsible for their actions. Canine Coiffure is a butcher shop for dogs and Mercedes is the butcher.

We had a bad experience with this company. We recently dropped our cat to get groomed. They did such a bad job. Our cat had patches of hair all over and a huge chunk missing from his head where it looked like they slipped with the clippers. It didn't look like they took any pride in grooming our cat. They also never brushed him off after and he was filled with hair as well as our carrying case. I contacted them to discuss my concerns and they didn't even have the courtesy to contact us back. I was so disappointed with this place.

The WORST!!!! ZERO STARS First of all-if you think you're going to get a deal bc this place is a little shabby- you're not. $64 for a summer cut which is basically a shave. I brought my 11 year old shih tzu to Canine Coiffures today for a haircut. He is blind and has had one eye removed so I asked if they could just keep a little hair around the eye that was removed so that it didn't show but short everywhere else. I went to pick him up and his face wasn't cut AT ALL! I was told that he moves too much and he's too difficult. First of all, in 11 years I have NEVER had this problem or been told that (we just moved up to CT last month). My last groomer loved my dog and used to tell me how sweet he is. Second of all, if you didn't do the job all the way then don't charge the full price. I was charged $64 for this 1/2 cut. He now looks more pathetic than when he had his eye removed. I don't know if I'm more upset at having had to pay full price for a job that's incomplete or that she acted like it was totally normal to give up on the job you were hired to do because it was "too hard." The icing on the cake? Now I'm gong to have to pay even more money to bring my dog somewhere else.