Overmeyer Grooming
Overmeyer Grooming, located in Sylvania, offers a mix of experiences for pet owners. The friendly staff and long-standing care for animals are notable, with some clients reporting excellent service over many years. However, there are inconsistencies in grooming quality and communication, with reports of unmet requests and poor handling of issues, which can lead to disappointment and additional veterinary costs.
While some clients praise the grooming skills of specific staff members, others have encountered problems with grooming techniques and a lack of responsiveness to client concerns. Despite these issues, the clinic's long-term relationships with clients and their pets highlight a commitment to animal care, though improvements in service reliability and communication would enhance the overall experience.
Features and services of Overmeyer Grooming
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Overmeyer Grooming is in position 3 out of 3 in dog grooming in Sylvania
Customer Reviews
Overmeyer Grooming has a rating of 4.3 out of 5 based on over 19 reviews on Google
I took our dog in for a much needed cut. I scheduled plenty in advance. I waited 10 minutes at the grooming entrance only to have the veterinarian assistant tell me the groomer will not be in on that day. I was told she had not been in all week. I understand things happen, but a simple phone call would have been a courtesy, since I drove over at 7:30 am. I hope she at least calls to apologize. Not good business practices. I would like to add, I have NEVER had any issues with Overmeyer Veterinarian Clinic. They have always been there for us. Dr. Overmeyer has taken care of our animals for years, and I LOVE the staff.
The current groomer does not listen to the requests of the clients. I requested multiple times that they trim our dogs ear hair instead of pulling the hair out by the roots. They did not listen and it caused ear infections and 24 hours of pain and distress. After 2 days of requesting a refund they did finally comply. I still had a large vet fee which they refused to cover. Also the groomer would not speak with me about the matter and in-fact pretended as if she was not available to speak with me when I could clearly see her inside speaking to her associate. She refused to come out to talk with me.
Donna is the best! She does an excellent job on my Standard Poodle.
I took my dog here for grooming and both ears have sores on them from being hit with the clippers. Will not be going back.
Friendly staff and they been taking care of my animals for 20 years.
Truly cares about my furbabies.
Sweet people, very reassuring, and helpful
Information about Overmeyer Grooming
Address
Overmeyer Grooming is located at 6625 W Sylvania Ave, Sylvania, OH 43560, United States
Phone
The phone number of Overmeyer Grooming is +1 419-882-7431
Website
The website of Overmeyer Grooming is: overmeyervet.net
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–12:00
Sunday: Closed
