PetSmart Grooming

I had an appointment with Cassidy to have my dog’s fur cut. I previously cut part of the long hair to make it easier because despite my dog is friendly, he has a long hair. They told us the would spend about three hours, but they called me after one and a half. When we arrived she told us that our dog was behaving so bad that they let him without finishing the cut. Imagine you go to a barber shop and they shave you half your beard!… I think they don’t have any experience in handling dogs, and that they are totally irresponsible of the work they do. I finished the job at home. I will not come back.

I would know how great of a service they do because every single time I go there they close early. They have posted hours, but when I get there we’re closed we’re shortstaffed or there wasn’t enough business going on why have posted hours?

All of the people inside the grooming department were super incredibly friendly and helpful and Naomi was amazing with my puppy and did a great job with my puppy’s first haircut.

No customer service. Cashier was on her phone ordering boots for herself because "why not treat myself" I asked for help getting crickets, woman ignored me and then walked around and made eye contact with me 2 more times and never helped. Will never be back.

Nichole is the best .she knows how to do the job you ask her . Very nice and sweet with my fur babies and very attentive to my puppies needs. I give her a 10+

My pups came back beautifully clean, with great cuts and smelling fantastic. I have never been unsatisfied with their service.

Great selection of toys, a few dogs walking around. Brittany at the register was great, keeping up with my leaps of thought, and being patient when I wasn't keeping up with things. Fantastic experience, great store.