Petco Grooming

I was very disappointed in the cut of my dog. There was no shape to her face and head. It was very roughly cut. Plus I found a really shaved inner leg that was too close to the skin. When I got home, I had to go over her face and head to straighten it out and her ears also.

I brought in a rescue dog for a nail trim. The groomer was patient and both she and the pup did well. All the staff were kind and petted her.

We’ve gone to the groomers 3 times and this last one was horrible. Groomer was extremely rude & no time was taken with our Bernadoodle. From the drop off to the pick up notification, an hour, that’s being generous. The groomer said she spent alot of time on her. Our dog was stressed when we picked her up & all through the evening. Our groomer was Lauren & DO NOT RECOMMEND her services at all. She called me nonstop to hurry & pick up & when we arrived, she said she was about to charge us another fee. Her bad day was clearly taken out on my innocent dog.

Do NOT recommend!! I took my dog in for her appointment that was set for 11 am. I didn’t get my dog back until 6 pm. And that was because we went and picked her up EARLY. In those 7 hours, she only had gotten a bath and some of her left leg cut.

The temple petco is so much better. I brought my three month old puppy in and they told me he couldn’t get a haircut. He could only get his face cut because it was his first haircut then she said she was going to have to charge me an extra $45 for time because it was his First haircut. There was already a price adjustment for him being a Poodle and then she still added on extra fees for him being Long hair even though in his portfolio he has Long hair and I pay extra for it . The only time I have ever been charged extra time was for matting on a different dog that I had who actually had matting. I brushed my dog every day. He doesn’t have any matting. They called me two hours prior to his appointment and said I need to come in right now and he hast to get a full haircut because he had matting??? And that they couldn’t only do a bath and facial cut. They haven’t even seen my dog and when they did he had NO MATTING. Lauren called me sarcastically. Tell me I had to come in now and talk like a big baby like they are very, very unprofessional. Really really really do enjoy the templePetco and it is worth your drive or even petsmart.

I took my poodle to get groomed yesterday February 4. I brought him in at 9:45. His appointment was for 10:15. The groomer kept him until 5:00 that night. She shaved his whole body down to where he does not look like a poodle anymore. Everytime I went to go check on him to see if he was done, she kept telling me that she hasn’t even started on him. She always had a nasty attitude towards me and all of her other customers. The groomers name was Autumn. It will be a long time until I bring my dog back to her or to Petco. There needs to be more than one groomer in each of your grooming sites.

Aurora was the best. She loved our Harley. She was gentle and so sweet to him. I also watched her with another little dog that she was giving a hair cut and she was so gentle and talked lovingly to that little puppy that you could tell didn't want to be on that table. 🙂 Her attitude and handling of the dogs sold me! She was AWESOME! I also went on the Chat on the Petco Website to let them know how impressed I was with her and wanted them to let her manager know.