Sutton's Southern Pet Retreat - West Columbia (formerly Barnwell Oaks Kennels)

Thank you Sutton’s for taking such good care of Jack Bird this month! I appreciate your kindness and support. 😊❤️❤️

They do a great job! My babies love coming here and getting cleaned up, nails done and leave looking beautiful! Really friendly staff and pet groomers!

My Maximilian is a 55 lb anxious mama’s boy and doesn’t always do well with strangers or other animals. He likes to roll in the mud, plays extra rough, runs away with the neighbors dog, and learned how to activate the lid for my motion sensor garbage can in search of forbidden "treats" the moment I leave his sight. The staff is always great with him (and me) - despite him not being a docile lap dog. The prices are affordable, and I specifically chose to start boarding him there a few years ago because they do not force intermingling for the safety of every dog and staff member. I am thankful to have found boarding that suits my (and his) needs and am confident he is taken care of when I need to travel.

Very well run kennel. The staff is very nice and love seeing your dogs on every visit. They call anytime there's an issue, but that's resolved over the phone. I have boarded my 4 dogs there many times and used their grooming service, as well. All dogs returned like I left them, except they smell better. lol.

We love Barnwell! Our dog has some special diet and is a bit high strung, and they always take such good care of her. She has had some medical issues while boarding, and they were super communicative and helped us get her diagnosed properly by her vet based on the details they gave. We know so many people who only trust Barnwell with their dogs as well!

My South African boerbeol was so happy when I came to pick him up from getting groomed!! They were so professional and polite I will go to nobody else to get my baby groomed!! Thanks Barnwell Oaks kennels yall are the best!!

Maybe it's time for me to have a conversation with the folks here. We've brought our dog for boarding a couple times per year for about 5 years. There used to be a consistent staff, now it's a revolving door. Chris was so friendly at check in but the person doing this now needs lessons in customer care. No smiles, no warm welcome, nothing. The facility used to look and smell clean, now it's grungy and smelly and my dog comes home stinky. The last two visits my dog came home and couldn't stop drinking water as though she was dehydrated. She used to be excited to head back to the kennel area but the last 2 times she had to be pulled back. Maybe she's happy while she's there but without live video I can only take their word. I've lost confidence and will be looking for another kennel. ****Update: Thank you for calling, Shelby. We had a productive conversation and I'll definitely stop in unannounced sometime as we discussed. I'd like to continue to use Barnwell Oaks as my kennel as you have the best prices and biggest dog runs around. We shall see.