Dogtopia of Orlando- Winter Park

WARNING ‼️ I’m sharing this as a warning to other pet parents. My experience with Dogtopia Winter Park left me deeply uncomfortable. Dogs were kept in cages for long periods of time, and there was no access to cameras when requested, which removes transparency and trust. Communication from staff was vague, and I had concerns about whether basic care like feeding was consistently happening. I never felt reassured that my dog’s well-being was the priority. Please ask detailed questions and think carefully before choosing this location.

Absolutely love Dogtopia! The team takes such amazing care of my dog, Lady. Everyone is incredibly sweet, attentive, and genuinely cares about the dogs like they’re their own. They’re always so accommodating with scheduling and any special requests, which makes everything stress-free for me. I can tell Lady is happy and well cared for every time she’s there. Highly recommend to anyone looking for a trustworthy and loving place for their pup!

Warning! ⚠️ Our yellow lab Baxter has been to this Dogtopia Winter Park location several times over the years, and it’s usually a good stay (we love the web cams!) During this last boarding over Memorial Day weekend, however, my husband dropped him off on a Friday with an electric collar on, and asked the staff to remove it (dogs are only supposed to keep them on about 4 hrs max at a time). However, when we picked him up Tuesday it was clear that he had a pretty substantial skin infection & irritation from the e-collar staying on for 4+ days!! So the next day we had to take him to the vet and get 2 different antibiotics and anti-inflammatory spray (the infection smelled rancid!!) — and had a $300 vet bill. Our dog was also bit on his ear by another dog (which I know can happen), but our poor pup!! The staff here needs to be more careful about making sure collars (especially electric collars!) are removed on boarded pets, especially at night or over multi-day stays! Baxter’s neck fur had to be shaved & it’s completely red & raw underneath!! 😡

Was looking for a place to take my Frenchie puppies for daycare and very happy that I chose Dogtopia. Felt so nervous to leave my babies for the first time but since day one all of the staff are consistently kind, comforting, and pay diligent attention to all of the dogs every day. I love watching them on the camera throughout the day and it’s apparent they have a great time every time. Thank you Dogtopia for taking such great care of all the little angels <3

YOUR DOG IS NOT FAFE HERE. Unfortunately, this was not a good experience. My dog was kept in a crate for long periods, cameras weren’t accessible, and I left with serious concerns about whether dogs are consistently fed and monitored. The environment felt more transactional than caring. I expected professionalism and transparency, and I didn’t find it here.

Fantastic staff that genuinely love their jobs and consistently welcome Chewi, actively play with him, and proactively care for his wellbeing. My 70lb puppy comes home tired, well behaved, sleeps deeply through the night and pulls me up to their front door with his tail wagging and kisses for all the staff ever morning. I can’t imagine a better review than the one Chewi give me each morning showing me how excited he is to come back and play with his friends again each day!

YOUR DOG IS NOT SAFE HERE This location did not meet my expectations at all. From my experience, Dogtopia Winter Park seems more focused on maximizing profit than providing quality care. Dogs spend long periods crated, and owners aren’t given reliable access to the cameras. Basic things like feeding schedules were unclear. I expected much better for the price being char