Hounds Town Orlando - Winter Park

This was my first time using a boarding service for my dog so I was a bit reluctant but this place was great. I love that it’s themed like a little dog town and they each have their own "home" or "place of business". My dog is a level 10 clinger so I was nervous that he’d be super anxious but he had the best time and he was very well taken care of, I’m not even sure if he missed me 🫠

We absolutely love Hounds Town Winter Park! From the moment we walked in, the entire staff made us and our sweet pitty, Sunny, feel completely at home. It’s so refreshing to find a place that doesn’t breed discriminate — instead, they welcomed him with open arms and genuine smiles. Nicole was incredible — she took special care of our boy and made sure he felt comfortable and loved from the very start. Even Paige, the owner, personally reached out to ensure Sunny’s first day was a special one. That level of care and attention says everything about how much they truly value their clients (both human and furry!). The facility itself is spotless — clean, organized, and thoughtfully designed. You can tell they’re intentional with every detail, from the décor to the layout. Since it’s Halloween, the whole place is decked out with festive decorations, and they even had treats for the humans — such a fun touch! Customer service is top-notch and incredibly responsive. Every question was answered quickly, and it’s clear they go above and beyond for every customer. We also want to give a shoutout to the Hounds Town Sanford location — another amazing team that shares the same warmth, professionalism, and genuine love for dogs. If you’re looking for a place where your pup will be treated like family, Hounds Town Winter Park (and Sanford!) is it. Couldn’t recommend them more! 🐾🎃

My Stuart absolutely loves coming here for daycare while I’m at work! It took one day for the entire staff to not only know my dog by name but recognize me every time. Every single worker has made it known how much attention they pay to every single dog. I mean there’s hundreds and they can tell stories and describe the personality of every single one. I love the Facebook group and knowing my boy is having fun while I’m working. Stuart 🩷 HTWP!

I LOVE the staff here! I’ve mostly interacted with Anna and Nicole and they are just so amazing. My little nine month old pup is a timid little guy, but full of love and wanting to make friends and the staff have been absolutely tremendous with working with us. They truly get to know each individual dog and make it the best experience

Just tried out their dog day care and was beyond impressed! Their communication was top notch, and they provided so many pictures which made me feel confident my dog was happy and well taken care of. Will definitely return in the future.

Anna was at the front desk and welcomed Ellie and took her back to play with the other "townies". Looking at the pictures that were taken, it seemed that Ellie made a lot of new friends and had a great time. It was also nice to get a "Play-by-Play" card to see what other dogs she played with and made friends with. We were very happy with Hounds Town Winter Park for Ellie’s visit and will probably be back.

It was nice. My dog seemed to enjoy it. I found it a lot though $60/night and the dogs can't go outside-some issue they have with a fire code violation. I also didn't like their limited hours. They didn't respond to my text when I checked on my dog. I felt like the photos are uploaded to a private group to see your dog only was a little view of how your dog does. The boarding kennels are small too. My dog probably enjoyed himself as some of the photos revealed. The staff was nice. I just want a bit more than to pay $60/night and have my dog on concrete all day. I didn't understand if they had different play groups and only one play area. So I questioned if my dog wasn't playing he was forced to boarding in his small kennel ? It was interesting how they introduced the dogs etc. I have a free day care day I will use but other than emergency purposes I would want changes first before I would come back for boarding. Thank you