Happy Tails

I loved the way they groomed my doggy. He looked so adorable 🥰 I will definitely keep coming here. Teddy was really nice, he met another Teddy😆

I am so glad I found this groomer. Not only are the prices affordable, the people that work here are dedicated to helping animals. This is actually a rescue that does grooming which is cool because the money you spend with them (grooming, getting a cat, or trinkets at their store) goes back to the animals at the shelter. I will definitely be back!

I agree that they are the best. I've been taking my 100 lbs female german shepherd mix there for the last 5 years. I've tried other groomers out of convenience, but no one else can do as good a job. She smells great for SO MUCH LONGER with Happy Tails grooming. I don't find it to be bad customer service; sure they aren't super catering to me,but they are to THE DOG. That's all I care about. I think Gloria is in such high demand, that you may catch her in a frenzy mode, trust me she isn't rude, just ULTRA BUSY, because she is GOOD!

I should have listened to the majority of the reviews for the shelter. This place is run as bad as it smells. Watch out for the entry mat leading up to the desk (where the extremely rude lady sits) it was completely saturated with pee. I had a 1030 grooming appointment and was told when dropping my dog off that there was no way he would be ready by 1pm because they groom four dogs at a time. I just asked for my dog back and left. My recommendation is to believe the bad reviews and go somewhere else.

I don’t even know where to start. Everything about this place was just poorly ran. I was a first time customer here and the Customer service was awful.The older woman answering the phone and at the front desk was extremely rude & expected me to know that they do not do appointments and instead they tell everyone to bring their dogs in at 10:30 where they keep the dogs for almost 4/5 hrs. Then they shaved a patch of my dogs hair for "sanitary" reasons when I specifically requested them to NOT shave down my dog. I do not recommend this grooming facility at all. You’re better off at petco.

6 HR WAIT ABSOLUTELY UNACCEPTABLE!!! If I could give this place a negative star I would. Absolutely the worse customer service and experience anyone can ever get from a business. First off not only don’t they understand the concept of an appointment. But their employees are completely rude, disrespectful and condescending towards their customers. If you don’t know how offer good customer service, DONT run a business!!!

First visit and I didn't want to leave. The staff was friendly and all appeared to have answered a calling to help four legged animals and their two legged caretakers. Brought a friend there who had recently rescued a dog off of the street and had a host of needs. Other places gave up trying to cut his hair and we were faced with the prospect of astronomical fees at the VET. Luckily, for her dog Lucky, Happy Tails to the rescue. I can only imagine the amount of time they spent on his head to toe matted, knotted hair. They actually worked after hours to finish the job! My friend is a new pet owner and the staff went to great lengths to give advice on her new responsibilities. My friend has serious health issues that affect her income and Happy Tails is an affordable solution for her pet's needs. This not for profit rescue center is the real deal, with a heart and soul that reaches out and touches both pets and owners.