PetSmart Grooming
PetSmart Grooming in Dayton offers a range of services for your furry friends, with a notable emphasis on quality grooming and expert care. While some clients report excellent experiences, particularly with specific groomers like Mattea, there are concerns about handling first-time grooming clients. The staff's ability to manage pets with unique needs or behaviors may vary, suggesting a need for more experienced professionals in certain situations.
Despite some inconsistencies, many customers praise the friendly treatment and professional grooming provided. Regular clients often return, indicating a level of satisfaction with the overall service. However, attention to detail, such as ensuring dew claws are trimmed, is an area that could use improvement to enhance the grooming experience.
Features and services of PetSmart Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
PetSmart Grooming is in position 19 out of 19 in dog grooming in Dayton
Customer Reviews
PetSmart Grooming has a rating of 3.8 out of 5 based on over 13 reviews on Google
Would not recommend taking your dog if they’ve never been groomed before. We dropped our dog off at appointment time told them that this was her first time that she can be stubborn and likes to roll on her back because she loves belly rubs. They called two hours later saying they could not give her a bath Or get her out of the cage. Our dog is crate trained so being in a cage isn’t anything new to her, she was able to put the Lead on, and she walked back perfectly fine. So we are puzzled on why they said she wasn’t acting right brought her home gave her a bath in the backyard because she was covered in pee and poop from being scared left in the cage. They need more experienced people for first time Clients.
Mattea did SUCH an amazing job with my Pomeranian/American Eskimo mix. In one visit she's addressed and corrected so many issues we've been having with her grooming over the past two years. She really took the time to inform me about techniques she used to fix issues with Joy's coat and even offered me a free nail grind when I was hesitant before due to incomplete grinds in the past. I'm exceptionally pleased and if you have a Pomeranian or mixed Pom with a double coat I can't recommend her enough.
First of all they can't part my hair on the side no more !!! Other then that, they are the best people I can find to treat pets, 4 days ago we adopted a yr old cat. Have a great day.
I think I finally understand why people would rather drive 15 minutes to another PetSmart grooming salon instead of coming here.
They were great with my pup. Nail trim grind and her face trimmed. Way to go team!!!
Remind them to do dew claws
The lady did a wonderful job grooming my dog. I plan to take take him back
Information about PetSmart Grooming
Address
PetSmart Grooming is located at 2028 Miamisburg Centerville Rd, Dayton, OH 45459, United States
Phone
The phone number of PetSmart Grooming is +1 937-291-3001
Website
The website of PetSmart Grooming is: stores.petsmart.com/oh/dayton/dayton-mall/grooming
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–21:00
Wednesday: 07:00–19:00
Thursday: 07:00–21:00
Friday: 07:00–21:00
Saturday: 07:00–21:00
Sunday: 08:00–18:00