Petco Grooming
Address is a dog grooming service in the United States that offers a mix of experiences based on individual preferences and the skill of the groomer assigned. Their team appears to deliver personalized attention, particularly when groomers like Santiago or Brenna take the lead, ensuring pets leave looking polished and comfortable. The facility seems to prioritize clear communication, as evidenced by groomers who ask detailed questions about desired styles, fostering a tailored approach.
However, inconsistencies in service quality have been noted, with some clients reporting inadequate grooming results or unprofessional interactions. While the staff generally maintains a friendly demeanor, occasional lapses in skill or customer service suggest room for improvement. Overall, those who connect with the right groomer may find a reliable and attentive experience, though results can vary.
Features and services of Petco Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Transgender safe space
- Accepts walk-ins
- Credit cards
- Debit cards
- NFC mobile payments
Petco Grooming is in position 18 out of 29 in dog grooming in Lancaster
Customer Reviews
Petco Grooming has a rating of 4.3 out of 5 based on over 78 reviews on Google
It was a terrible experience; my dog didn't end up looking like a Yorkie, he looks like a lion.
Santiago is a great person to work with when it comes to my puppy's grooming. He is great with my pup and does a wonderful job plus my little puppy is also very comfortable with him.
Horrible horrible customer service. They used to have good groomers but not anymore. Do not DO NOT bring your pets here. The groomers there currently don’t know what they’re doing. I called corporate and filled an official complaint.
Dana did an amazing job. She asked questions about how we wanted Maddox groomed and did an amazing job. Very friendly and attentive. Great service.
They are very nice and good! 4 stars only cause my dog needed shedded and we had to do a lot more when we got home. Again they normally are really good
Santiago was great and took great care of our hound dog Luna. She came out from her "spa day" fresh and they did an amazing job trimming her nails. This was our first visit and we will be back again!
My groomer, Brenna, does an excellent job with our extra small yorkie. She works quickly and always follows my instructions for what I want done. The entire staff is friendly and helpful and I am always able to get an appointment. Thanks for doing a great job with my precious pup!
Information about Petco Grooming
Address
Petco Grooming is located at 2350 Lincoln Hwy E #600, Lancaster, PA 17602, United States
Phone
The phone number of Petco Grooming is +1 717-393-2033
Website
The website of Petco Grooming is: stores.petco.com/pa/lancaster/full-service-grooming-lancaster-pa-2817.html
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–18:00
Sunday: 09:00–18:00