Puff & Fluff Grooming - Uptown

First picture is what we asked for (a photo from his previous groom elsewhere) and second photo is how he came home. Needless to say it was not what we were expecting, especially after communicating multiples times we did not want him shaved/ short. Also what the heck is going on with that tail??? 😭 We asked them just to trim the top. Added an extra star because everyone was actually very nice despite the outcome.

My dog loves coming to you for his sprucing! And I'm so glad because he is way too much dog for me to bathe! Friendly staff, great groomers, clean shop, east appt setting system. Zero complaints! Been coming here for 7 years now and moved away but still make the drive past at least a dozen other groomers to come here! Keep up my fur pampering pro's!

Wish things would've been better! My pup doesn't love to be groomed, something I was clear about before our appointment. Anyway the staff ended up charging me over $50 for all the non-grooming services associated with the appointment, after I had already made it clear the grooming was the priority. They said they couldn't groom her and offered no rescheduling or payment flexibility. Never tried scissors after clippers didn't work, just a poor way of handling a difficult situation, I wouldn't expect a reputable business to do a much better job!!

I'm so glad I took my dog here to get groomed. I loved the way it turned out and they were super gentle with my fur baby. It was his first time getting groomed and he was sooo happy after I picked him up. The price was reasonable for all the work they did and the results were fantastic. I will be taking my papillon here in the future.

By far the nicest staff and best haircut for my matted furry babies. Kimberley did an amazing job from getting us signed in (last minute) on a busy Saturday to check out. Cooper the gray dog (on the right) needed nails, glands and teeth brushing and Chloe (on the left) was matted. They were able to salvage her cute pup face and make the best haircut possible considering how matted she was, mind you she is an 8 month puppy who I have not been able to groom myself in fear that I could possibly harm her. Chloe did amazing with the staff at Fluff and Puff and she and Cooper will continue to come here in the next coming months. I have also made my next appointment for Cooper’s teeth cleaning without the use of anesthesia which I think is pretty amazing! I definitely recommend this place!

Quick review: I visited for my cat's grooming. I am very satisfied with the outcome and their services. My cat was not stressed at all from the visit. Details: I have a medium hair, super fluffy cat. I had her get the full grooming without bathing. I knew the specifics of what I wanted: keep her maine but at trimmed length, her boots, but no tail bob. Staffs/Groomers were very welcoming and listening. The work was done in about 1.5 hours. She didn't get any cuts or uneven shaving marks. I paid $70; on the website, full grooming is estimated to range $65-80. They said the price varies upon the cat's condition (both hair and temper) which is reasonable. Most cat grooming places have such flexible pricing policy since cats are more sensitive and defensive to unexpected people/situations. My cat is used to being groomed (received monthly for years before we moved to AZ), so I was less concerned about how she would do. Staffs said she did very well and my cat seemed chill after the grooming, so I believe that the groomers handle cats gently. I would definitely go back!

I took my dog in on Friday 12/10/21 for a groom. Her hair was done very un even. Her snout area didn’t get done . Not happy with the results at all. I only paid because that’s my character but it definitely wasn’t worth the 85 bucks .