Bones Bath And Beyond Woodbury

They hurt our dog at Woodbury location. We Have been bringing our larhe golden doodle service dog for 3 years now and the last 3 grooming they have hurt him and said nothing. First it was they cut 2 nails on 2 different paws to short and he was bleeding all over our floors and his bed. Then again 2 nails cut short only this time one of the nails split down the middle and caused pain and limping for over a week. The groomer actually blamed my wife for his nails being to long which is the farthest from the truth, this dog comes to work with me every day and walks on cement and hard flooring all day his nails are not long. He also gets grooms 4 times a year at $200 a groom with a generous tip. The last groom we said no nail cutting. A few days after we noticed a spot on his back and found they had sheered a small cyst he had on his back since he was a puppy and said nothing. We don't shave him close either we request a #3 setting so it's not to short. He must have yelped loud in pain. The cut then got infected and $600 later and 2 weeks of antibiotics he is finally healing. They also found under a microscope bacteria, according to the vet it's from the sheers being dirty This dog is the sweetest dog I ever had and since he is my service dog I am very in tune with him, he definitely suffered and deserves more. We will no longer be using them.

Buddy’s first time getting groomed at Bines Bath and Beyond Woodbury Excellent job! Staff very friendly and made my boy so beautiful! Thank you to Judith great job !

This grooming salon has a professional and attentive staff. The environment is warm and welcoming and the technicians groom my poodle beautifully. I highly recommend this fascility👍

BB&B is by far and hands down THE BEST groomers, staff and service that I have ever experienced for my pup. The entire staff is so kind and friendly and Angie gives the best cuts and adores my Lola. She is caring, professional, so sweet and actually listens to your requests and does her very best to make it happen. My Lola loves Angie and never, ever leaves stressed, only looking and smelling fabulous. I promise you will be nothing short of thrilled and your fur baby will thank you!! ❤️ Adding my current day review as well 3/15/24… Lola once again and as always, was treated like a princess with care and love and the result is another fabulous experience at BB&B in the hands of wonderful Angelina and the entire staff. Added new photos too. Thank you again BB&B. I adore you and so does my sweet LOLA!! 🙏🏻❤️❤️🥰🥰🥰🐶🐾

Everyone here is kind, loving and very accommodating. Angie is the BEST groomer ever. She always makes my dogs look beautiful and truly cares about them. I’d never go anywhere else.

I was blown away not only by the great customer service but also their detailed work. My dog can be sensitive at times and previous groomers would look annoyed when I explained this and were pretty costly also and I would have to make an appointment with a months notice. I called bones bath and beyond and spoke with the most sweetest receptionist, was so understanding and was able to accommodate us the next day. Then the whole staff was sooo loving towards my dog and the groomer Julian was so pleasant and so patient. He actually ended up staying later because my dog was sensitive and he wanted to make sure he was ok. Honestly hands down the best service I’ve received in years. HIGHLY recommend. We used Bones bath and beyond in Woodbury location. Also pricing was great!!! Thank you Bones Bath and Beyond!!

The staff here is amazing! They are Professionally yet friendly. Julian, the Grooomer is amazing. He’s the only one allowed to ever groom my dog. The Woodbury store gets five stars.