Valley Dogs Grooming Rgv

10/10 The Young Lady In Front Was Very Friendly Very Informative With Their Services And Prices ! I Took Her Saturday As A Walkin Her Apt Started @2pm and She Was Ready By 4pm. My Baby Hailey Is One Of Our Shy Pooches And When I Picked Her Up She Was Very Happy ! For That Thank You So Much ! Me & Hailey Are Very Excited To Continue Coming To Receive Your Services 🫂🩷✨️ Tiktok: 956frenchiesquad

10/10!!! First time here since I just move to the area. Amazing customer service. Lianie 🐶 did great and the grooming was beautifully done! Definitely staying with them!

I've been bringing my dogs here since the youngest was a puppy almost 3 years ago. No issues. She knows them and shows she is comfortable with them. They know her by name and what we like.

This was our first time here, and unfortunately I left extremely disappointed. I was VERY clear that I did not want my 8-month-old Mini Schnauzer shaved down. I specifically asked for fluffy legs and how we like a fluffier style . they even showed me the cut samples that reflected the level of fluffiness . During the appointment, I received a call saying the "skirt" style might not work, (I took a full fluffy puppy in ) but at no point did I approve shaving her down. When my husband picked her up, she looked completely different from what we requested,essentially the exact haircut I repeatedly said I did NOT want. And it was also a terrible shaved cut . When he addressed it, instead of taking accountability, they insisted I had chosen the shave-down option from the beginning, which is simply not true. That was frustrating and dismissive. They also mentioned she was moving around a lot, but she is an 8-month-old puppy. Puppies require patience and experience, and if they were uncomfortable grooming puppies or maintaining a fluffier cut on a young dog, that should have been communicated upfront, this is a was not my puppy’s first groom and she has never been shaved down . I understand hair grows back, but I paid $60 for a result I specifically asked to avoid. More disappointing than the haircut itself was the lack of accountability or effort to make the situation right. Unfortunately, I will not be returning and do not recommend taking your precious fur babies here .