Petbar Boutique - The Heights
Petbar Boutique - The Heights in Houston stands out for its exceptional grooming services and attentive care. The facility is known for its cleanliness and the genuine affection staff show towards pets. Groomers like Karina, Grey, and Bee are praised for their thoroughness and professionalism, ensuring pets look and feel their best. The salon also offers a self-grooming area, adding convenience for pet owners.
While most experiences are positive, there have been isolated incidents of service inconsistencies, particularly with specialized procedures. However, the majority of visitors appreciate the welcoming atmosphere and the staff's dedication to pet well-being. Petbar Boutique - The Heights is a reliable choice for pet grooming in Houston.
Features and services of Petbar Boutique - The Heights
- Outdoor services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
- Debit cards
- NFC mobile payments
- Free multi-storey car park
- Free of charge street parking
- Free parking lot
- On-site parking
- Paid parking lot
Petbar Boutique - The Heights is in position 9 out of 94 in dog grooming in Houston
Customer Reviews
Petbar Boutique - The Heights has a rating of 4.6 out of 5 based on over 403 reviews on Google
Karina did a wonderful job with my Miko! She is thorough and makes sure your comments are taken care of! The facility is clean and you can tell everyone cares for the dogs. Miko was so happy after I picked her up and she looks even cuter than usual! Thank you! I will be back
I want to thank Grey for taking care of Oakley these past 3 years. Every detail she does with love and dedication. Shes very professional and I always feel at home knowing our baby is in good hands. The front desk staff are always very attentive to give the best experience in Spanish and English! Highly recommend Grey and Petbar Boutique-The Heights!
I had an absolutely wonderful experience bringing my dog, Cici, to this grooming salon! The groomer — Bee, who took care of Cici was incredibly kind, always with a bright smile. Despite the fact that Cici was very dirty from all the recent rain, the groomer cleaned her so thoroughly—she looked spotless! The haircut was beyond perfect; Cici now looks like a teddy bear! I’m so grateful and highly recommend this place—such a fantastic groomer and service!
I am always nervous taking my fur baby to a new groomer because you never know how it will go. My pup is a German Shepherd mix with long hair, and getting a short summer cut to actually look GOOD has always been a challenge. He has had more than a few bad haircuts in the past, but PetBar Boutique completely exceeded my expectations. They were responsive on the phone, very welcoming when we arrived, and they even gave me a tour so I could see how everything works. I loved the concept, the cleanliness, and the way they truly care for the animals. His haircut came out perfect, they did a great job on his nail trim, he smells amazing, and he looks adorable. The best part is how happy he has been all day. I can tell he feels good. Usually after grooming he is a bit mopy because he is scared or stressed, but that was not the case here. I genuinely think he enjoyed his experience and feels better. Another thing I love is that they have everything you could possibly need for self grooming too. It is convenient, clean, and well organized, which makes it even better. I will absolutely be coming back and recommending PetBar Boutique Houston to all of my friends. It was a wonderful experience from start to finish.
I've only used PetBar once and was initially pleased with my dog’s haircut. Unfortunately, there was a serious issue with the gland expression not being done correctly that overshadowed the experience. After the appointment, my dog was visibly uncomfortable, rubbing his bottom on the ground and constantly sitting, even on walks. It was sad, as this behavior was completely new and did not exist prior to the grooming. I called the following day and was advised to monitor the situation. When it continued, I shared photos and returned to the shop. At that visit, a more experienced groomer re-expressed his glands and confirmed they had not been properly emptied during the original appointment. While I appreciated the follow-up care, this issue caused my dog unnecessary discomfort and required additional time and effort on my part. I reached out to management and did not receive a response, which is disappointing. I’m sharing this review to highlight the importance of groomers properly executing services or not offering it when inexperienced. Also the poor customer service. To not hear back is insulting. It is fair to say I will not be returning.
Got my Giant Schnauzer, Oshun, groomed here today by Vee, and I truly could not be happier with the experience! This place is absolutely amazing, and Vee was exceptional from start to finish. She took the time to properly introduce herself to Oshun, who can sometimes be a little wary of strangers, and immediately made both of us feel comfortable. She was extremely communicative, honest, and realistic about what to expect due to the mats Oshun had, which I really appreciated. What stood out the most was the level of care and attention she gave throughout the entire process. You can genuinely tell that every part of the groom was done thoughtfully and with patience. Oshun came out looking like an entirely different dog, and I am beyond pleased with the results! They also spent much more time on the groom than originally estimated, which honestly meant a lot to me because it showed how attentive and thorough they were rather than rushing through the appointment. I truly cannot say enough good things about this experience. Vee was absolutely incredible, and I highly, highly recommend this business to anyone looking for a groomer who genuinely cares about both the dogs and the quality of their work!
Karina is amazing! She’s been grooming my XL Goldendoodle for almost 2 years now, and he always comes out looking perfect. My dog is usually terrified of going to the groomer, but he absolutely loves her. She’s so patient and great with him, and she gets him done much faster than anywhere else we’ve been. I recommend her to all of my friends and neighbors!
Information about Petbar Boutique - The Heights
Address
Petbar Boutique - The Heights is located at 3120 White Oak Dr, Houston, TX 77007, United States
Phone
The phone number of Petbar Boutique - The Heights is +1 346-571-2135
Website
The website of Petbar Boutique - The Heights is: petbarinc.com/locations/houston-heights
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 09:00–18:00