Sarah's Groom Room

Sarah is a cat whisperer for real. Only person in ATL I’ve found who can keep a cat calm during a nail clip and brush down. She keeps it real and moves the process along to honor the cat’s needs, attention span, and limits. Thx, Sarah!

I had been going to them for 10 years and after yesterday I am ABSOLUTELY appalled. Every time I drop my dogs off there are rude and crass comments, but we put up with it. We dropped our dogs off and when we picked them up we were overcharged for them to be shaved down. They look absolutely horrible and when I called to talk to them, Sarah was rude and unapologetic. She didn't care. No call was to made to discuss their mattes, she just haphazardly shaved them down and called it a day.

I normally groom my Border Collies myself, but due to some health issues and getting ready to go out of town, I was unable to. Sarah did a FANTASTIC job with my pups! She trimmed up their feet, ground their nails and they came home fluffy, soft, and smelling great! I would definitely bring them back again in the future!

I'm just going to let the pictures speak for themselves. The only part of either dog that was matted was the bottom of the brown dog's ears. We are devastated on how awful the dogs look.

I was recommended by a neighbor to take my 4 month old puppy to this groomer. She already had been to a groomer once before and I received no complaints about her from the groomers there when I asked how did she did. I went to Sarah’s groomers and as I was picking up my puppy, I was told by Sarah that I need to leash train my puppy as well as leash train myself. I told her she is in puppy class and only 4 months old. We are working on it. She charged me $5 extra based on the behavior of my puppy. She also mentioned that I need to be more firm with her and trust me I discipline my dog. Also, I don’t think they give the dogs water or take them out while there because when I left my dog had to go so bad that she went on the sidewalk. Also they only do checks or cash. Luckily, I brought a checkbook because they didn’t give me a price on the phone. Overall, the customer service wasn’t worth the price. I will be taking her back to the previous place where she actually got to play with other dogs and they checked to make sure all dogs have their vaccines.

I have been contemplating writing this review because I'm so upset and don't know how to address this. I dropped my cat off to be bathed. She was not. Thank you for clipping her nails and charging $50 for that. Update: Since after this experience I have been tentative to take my cat to a groomer again. I finally called Sam Pet Grooming. So happy I did! She looks amazing!!!!

Through several dogs and a variety of breeds, we've always been very pleased with the treatment of our pets and the results of the grooming provided by Sarah and her staff. We now have a 9 month old Golden, a beautiful boy, who will soon become one of Sarah's clients. Bill & Carol Beavers