Mad About Dogs

My neighbor told me about these ladies and the shop and I am beyond happy that I went. I have a 7 year old, 7 lb Chihuahua who is the absolute worse at getting her nails clipped. She barks non stop and squirms so hard and thrashes around that her very tips is the best groomers could do. To my amazement, my dog barked maybe 4 times and not as annoying and she let one young lady hold her, while very lovingly petting her, while the other very nice young lady named Victoria, got to work on clipping some nails. My dog walked out so happy and she didn't make a sound. The other great part is her nails. They were clipped shorter than ever before and very nicely filed. She really looked like she had gotten a full on manicure! Magnificent job! Found our new grooming spot. Nicest and coolest staff. They make your fur babies comfortable and beautiful!

I don’t have an issue with the haircuts. My review is based on the customer service and attitudes of the staff. Since I’ve been going to this groomer no one speaks when you enter. There is no greeting, nothing. I understand they are busy, but a simple, "Hello someone will be with you shortly." Is simple. Every time I walked into this establishment, I would say hello after going unnoticed. The owner or manager (the one that does the coloring) has looked up at me on several occasions and continued working. There was no hold on, someone will be with you, no smile, nothing. It just doesn’t make you feel welcomed there. I give stellar customer service because I appreciate every customer that walks in my establishment. When someone finally comes to the counter, you’re rushed. They charge if you’re 15 minutes late, but they don’t even work on your pet until hours after your appt. I will be finding another groomer that actually welcomes their customers and show their love for your pets.

Love taking our dog Zeus there. The more we bring him in the bigger the discount we've been getting. He always comes out clean and smelling good. Staff are very accommodating and friendly. I would recommend them.

Amazing, I can't say enough good things about my experiences over the years with Madeline and her crew. When you first walk in and you look to your right... you will see all the grooming trophies. If you want the best experience for your dog, you go to the best groomers! Definitely ask about the maintenance plans. I drop my dogs off every other Saturday, do some shopping, run some errands, and pick up dogs that look like (and smell like) they are ready for the runway. Mad about dogs is the only salon I have found, where my pups are actually excited to go the groomers. They did raise their prices some, but I can't find any store- dog related or not- that did not also raise prices for any goods. But there are no hidden markups or upcharges that I have found at other salons. So... between customer service, the quality of the grooms, and the amount of knowledge Madeline has on all things dogs, I will continue to support her business for years to come.

Brought my newly rescued Aussie here because it's right by my house, and I read the reviews about their experience with new rescues. I was nervous because he is quite skittish and is at risk for fleeing. They did an amazing job with him! I was so happy to see his new cut. She made sure to ask me what I wanted to have done for him. He seemed very comfortable with them. Definitely coming back here for his next cut. She even took adorable photos of him!!

Madeline and her team are the absolute best!!! I have been taking my Pomeranians to Madeline since I moved here from Michigan 6 years ago. She is so patient and so kind with my babies. My sassy Sophie does not like her paws touched at all, she bit Madeline while getting groomed and I was mortified. So Madeline suggested that I get a prescription from my vet to help calm Sophie when she is getting groomed, which I did and it helped a ton. After 2 years or so on the meds, Madeline suggested we try grooming Soph without the meds and she is doing a lot better. I feel like most groomers wouldn’t care and just have your dog keep taking the meds. I trust them with my babies and Madeline knows all things about dogs which is very helpful. She is always on time and even sends a text 15 minutes before they are finished. My babies all smell so good and look perfect after their appointments. My vet and a lot of other people even comment how good my poms coats look. I even get a cute little pink streak in Sophie’s tail. I cannot say enough good things about Madeline and her team. I will never take my babies anywhere else!

We are first-time dog owners and we took our 5 month old puppy for his first hair cut and Amber was absolutely wonderful. She explained everything to us and answered all of our questions. The dog is a rescue, so he’s super scared of new people, but Amber was so patient and kind with him. She did an amazing job keeping the cute puppy look, while cutting away a lot of hair so it’s easier on him these warmer months. We will definitely be coming back and we highly recommend this place for anyone who is looking for great service at a great price.