PetSmart Grooming
Address offers dog grooming services with a focus on convenience and accessibility. While some pet owners appreciate the friendly staff and welcoming atmosphere, others note inconsistencies in the quality of grooming, particularly with precision and attention to detail.
The facility provides a range of pet care options, though improvements in professional training and overall cleanliness could enhance the experience. Pricing may feel high for the level of service received, making it worth considering alternatives for specialized care.
Features and services of PetSmart Grooming
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
PetSmart Grooming is in position 20 out of 20 in dog grooming in Richmond
Customer Reviews
PetSmart Grooming has a rating of 3.8 out of 5 based on over 15 reviews on Google
I will never take my pup here again. They need more skilled professionals grooming the dogs.His hair cut is so ugly it’s sad & will have to wait until his hair grows back to get it done right.I don’t even think they trimmed his nails, his hair & face is all uneven. I paid 62 for nothing basically. I had to take my pup another bath because he was itching so bad, his skin was red, he was so sad when I picked him up. He had a bunch of cut marks on him.I do not recommend
Had my shy guy's nails done and they were terrific! He is leary of strangers and doesn't like his paws messed with, so I warned the groomer. All the groomer said was that he was a little squirmy!! Will definitely try them again!!
Wonderful place, always welcome to people's dogs! Friendly staff, friendly people too. Petsmart has everything you need. My dog Reggie just HAD to pick out a rawhide chew, and a lady shopper started laughing, "he's shopping too!" Ha ha ha...
I have had great experiences with PetSmart. Each time I take my pitbull in there he comes out looking amazing. They take the time to listen to what I want.
My fish needed more food that was the reason for the visit but then I brought shrimp and a snail just because... the associates here are soo nice n patient... I will b bk...
Prices suck. Employees are generally not helpful although sometimes are. Need updates on flooring and such if prices are to stay high. Don't want to pay and feel dirty
Two employees refused to help me find a few items and, one of them said that the manager told them, that they are not allowed to help customers look for things.
Information about PetSmart Grooming
Address
PetSmart Grooming is located at 5515 W Broad St, Richmond, VA 23230, United States
Phone
The phone number of PetSmart Grooming is +1 804-282-6455
Website
The website of PetSmart Grooming is: stores.petsmart.com/va/richmond/libbie-place/grooming
Business Hours
Monday: 07:00–21:00
Tuesday: 07:00–19:00
Wednesday: 07:00–19:00
Thursday: 07:00–19:00
Friday: 07:00–19:00
Saturday: 07:00–19:00
Sunday: 08:00–18:00